Shibden Mill Inn Reviews Summary

Service

Pros:

• "The staff are professional, friendly, and helpful...well trained."
• "The staff are so friendly and efficient, they definitely want you to enjoy your stay."
• "Staff are exceptional with the service, attention to detail, even the welcome was genuine and friendly."
• "Service throughout was friendly and welcoming by everyone, made it a really special event."
• "Staff are great, very friendly and polite, served promptly throughout."
• "The staff were fabulous and courteous."
• "Staff very attentive, nothing is too much trouble."

Cons:

• "The service was shocking and they didn't even offer a discount or some form of free coffee for the inconvenience."
• "Whilst staff were friendly when approached there was no sense of customer service."
• "However, it was shocking from start to finish. The services was extremely poor with over one hour between courses."
• "We were let down by extraordinarily slow and almost uninterested service so we had our starter, a drink and left."
• "The waiter was not friendly."
• "We walked in and were literally ignored by the staff."
• "Bar a little bit slow."

Food Quality

Pros:

• "The food was as expected first class."
• "Prices are extremely reasonable considering the quality of the food."
• "It's a great restaurant and well deserves its place in the Michelin guide."
• "The food was delicious (the Panna Cotta was possibly the nicest desert I have ever enjoyed!)"
• "The food we had was perfect and at a great price."
• "Every dish was of the highest quality and full of flavour."
• "The food was stunning."

Cons:

• "More batter than fish. 9 chips. A spoon of mushy peas in a little sauce bowl."
• "The food was mediocre quality and very overpriced."
• "The food wasn't great, roast potatoes hard like cardboard and certainly not worth £30 per head."
• "... a triumph of style over substance ... very disappointing and very pretentious."
• "The food was ok but nothing special compared to places we have eaten before."
• "Food was over cooked, didn't eat it and staff seen my full plate and stayed away."
• "Food is overpriced and average."

Atmosphere & Decor

Pros:

• "What an absolutely perfect pub/ hotel."
• "Absolutely beautiful place, my wife and I enjoyed a 2 night stay here."
• "Lovely coal fire in the middle of the restaurant which I was right next to (love the smell)."
• "A quaint place nicely hidden away."
• "Very cosy, traditional pub and inn with excellent food and beer."
• "Interiors have always been quirky and part of the experience."
• "Charming decor, full of character, almost feel like we in a period drama with the chunky wooden tables and chairs, low ceilings at the bar etc."

Cons:

• "Listed character type of building but, showing its age."
• "The location is in a valley reached by two steep roads. Although the grounds are pretty, I found the place itself dark & depressing."
• "The only negative thing was they had lots of copies of the hate filled Daily Mail on the news rack by the bar which we all found offensive."
• "I am a little disappointed you have changed the back sofa room and lost the antiquity of the fabrics with the new not so stylish window dressing."
• "Not the first time I've been underwhelmed at shibden, but I think it will be the last."
• "Avoid this pretentious venue as it seems to only cater well for their own local people. Certainly a clique and not very friendly place."
• "I wouldn't go back nor would I recommend it to anyone."

Value

Pros:

• "Lovely food and beautifully decorated, but it advertises as being wheelchair friendly/accessible, when in fact there are no disabled toilets."
• "Nice old pub vibe, in a lovely setting."
• "Great Sunday lunch today and great vegan menu too."
• "Lovely, traditional Yorkshire inn serving extremely tasty home cooked, locally sourced dishes."
• "The range of real ales are fantastic and the location is beautiful."
• "Food at Shibden Mill is worth every penny!"
• "Cosy and welcoming gastropub, with food of a very high standard."

Cons:

• "Vastly over priced and portions ludicrously small."
• "Price of food is ridiculous, I got deer £20 no joke 3 mouth fulls & I was finished."
• "This time last year it was £11.50 now it is £18.50. I understand prices have increased but that is a massive increase!"
• "£30 lamb main course had a tiny designer piece and a matching tiny bowl of lamb piece topped with small bits of mashed potatoes!!"
• "Rather pricey for lunchtime dining £34 for a sirloin steak and £12 for a chicken sandwich on 2 slices of bread with salad and a few chips!!!!"
• "The food was VERY overpriced for what it was."
• "Very small portions & extremely poor value for the price paid."

Accommodation

Pros:

• "The room was perfect, so clean, lovely new carpets! The bed linen was so gorgeous."
• "With the exception of some cobwebs and a little dust in our room the room was beautiful, really comfortable and everything you could possibly need for a short stay."
• "Our room was described as a petit double but there was actually plenty of space and a comfortable bed."
• "Rooms are very nice with wooden beams everywhere."
• "The hotel rooms are beautiful spotless clean and modern."
• "Rooms comfy and cosy with everything you could possibly need provided for you."
• "Room was lovely, staff were so friendly and helpful and the taster menu was superb."

Cons:

• "It is cozy... A bit isolated from town but really nice! Ask for rooms facing the road because the ones towards the hill side have windows high on the wall and you feel like you are in some prison."
• "The room wasn't the biggest but had everything needed and was very clean and bathroom was spacious."
• "Portions are not huge."
• "£15.00 for main course of lunch bit too expensive."
• "I'll know to turn up with a substantially larger pot of cash next time."
• "Toilets could do with updating as looking a bit grubby."
• "We will avoid going there AT ALL COSTS and would advise the same!"