Address: Unit 1, Balmoral House, Cathedral Walk, Canons Way, Bristol BS1 5LW, United Kingdom
Phone: +441179297967
Rating: 4.4
based on 232 reviews.
Service
Pros:
"Our hosts Ruvan was a star! Helped us choose from the menu was super kind as well as making our visit that extra bit special, he’s a real credit to SOTA."
"Was seated quickly and our drinks order taken."
"Staff very helpful."
"The servers were really friendly and attentive and actually had a personality."
"Very friendly staff, who are enthusiastic about the restaurant and food."
"Our waiter was fantastic, as were all of the staff we encountered."
"The staff are friendly & helpful, the food is fabulous and the decor is great."
Cons:
"We spent over £200 here but unfortunately we won’t be returning."
"After speaking to the waiter about this we were told this couldn’t be removed."
"Service was terrible! The girl who served us as very aloof."
"Service much too slow. Had to wait over an hour even though our party had preorder all the meals."
"To add to the ridiculous wait times we were given wrong meals for starters, mains and desserts."
"We waited 20 minutes without someone so much as glancing in our direction before heading to the bar ourselves to request service."
"The waiter or manager was super blasé about just about everything."
Food Quality
Pros:
"Food and drinks were excellent quality and value for money."
"Delicious steak in unexpectedly comfortable surroundings."
"Steaks here are really impressive. Cooked to perfection, bursting with flavour."
"All sides and drinks were good."
"The steak and truffle chips were to die for - the best I've had in a very long time!"
"Food was fantastic, the steak just melted in the mouth and everything tasted amazing."
"The food was great and we absolutely loved the steaks."
Cons:
"This has to be one of the worst steak houses I have ever visited."
"They didn’t have any chateaubriand in stock."
"Steaks were tiny, not cooked to specifications and expensive."
"Toilets a bit cramped and a touch messy."
"The peas felt microwaved, the onion rings had raw batter and I would be generous to say my seasonal veg was aldente."
"Some tasteless Mac and cheese and burnt Sweet potato fries."
"Chips taste like they have been parboiled then left out slightly too long."
Ambiance & Decor
Pros:
"Great place located by the Bristol Harbour."
"Get the Alice in Wonderland booth if you can."
"We loved our quirky booth with bow ties and retro seat covers."
"Quirky decor leaning into an abstract art gallery theme."
"Each booth had a different theme. We got sat in a Mexican day of the dead inspired booth and the artwork was beautiful."
"Really well designed restaurant and dining area that doubles as a local, Bristol area art gallery."
"Such a cool restaurant with every section done by different artists."
Cons:
"On a cool evening they had the bifolds open and this left many of the women feeling cold and wearing their jackets."
"It was also freezing inside as they decided to keep the door open."
"The room we were sat in was freezing. Music was awful. Restaurant had no soul."
"As our drinks arrived out of 3 glasses 2 had lipstick on them 🤮."
"Tuesday near 6pm isn't really busy time, but when I was waiting for my order, I couldn't really talk with my partner, because some people sitting at the end of the restaurant were drink and super loud."
"The Crème Brulé cheesecake was a little disappointing."
"Food tasted good, but it was very dirty."
Value for Money
Pros:
"Food is a little pricey but then the food was amazing so worth every penny for a perfect steak."
"The drinks are high class and moderately priced."
"Steaks are very affordable but also very good quality. Value for money is on point."
"Overall really nice lunch and very good value steak."
"Would visit again, didn't feel it was too expensive for what it was. Worth a visit."
"Pretty good value."
"Beautiful food and reasonably priced."
Cons:
"Something has changed after the pandemic... The restaurant is going down hill ... A month before they charge us £1 for extra gravy?"
"Food was very nice. Spoilt by a service charge which I personally find rude."
"It's not cheap, but I don't mind paying a bit more for a guaranteed good meal."
"Overall very expensive for the quality."
"The prices are absolutely above the average for a steak in Bristol, and the quality of the meat is good, but doesn't justify the additional quids over other similar places in the city."
"It was an extremely poor meal especially for the price and the mandatory 10% service charge that was added to the bill."
"£15 service charge on top means we won't be back, standard of food/service does not justify that ☹️"