Address: Tolgus Pl, Gilbert's Coombe, Redruth, TR16 4HG, United Kingdom
Phone: +441209212477
Rating: 4.6
based on 135 reviews.
Atmosphere and Theme
Pros:
"The diner has the classic American diner feel with the jukebox with music playing and 50s memorabilia on the walls."
"Popped in for breakfast! Really great place! American themed, tonnes of choice!"
"First time here,was very impressed.The staff were so helpful 😀 good choices on the menu plus a vegetarian and gluten free menu."
"Nice little place. Airy and bright inside with rock and roll era music playing on a jukebox and pieces of Americana art on the wall."
"Whenever I’m visiting family down in Cornwall, I always come to Jenn’s for breakfast."
"Great fresh produce, great portion sizes, we felt the prices were fair, the interior was very cool, the staff friendly."
"Lovely breakfast! The place is spotlessly clean and the staff are friendly. Definitely recommend a visit 🙂."
"This place was a nice surprise. Open, spacious, spotless and with a lovely vibe. Staff were excellent."
Cons:
"We've been here before. Food, as then was great. Unfortunately, the service was appalling."
"Decor is a bit naff. Eggs tasted of vinegar."
"Just popped in for something to eat sat on a table without any reserved signs was just about to order to be told our table was apparently reserved."
Food Quality and Variety
Pros:
"The full breakfast was great, but the pictured bacon bap at £3.99 was disappointing."
"First time customer, will return for sure! The bacon was fantastic quality! Great portion size."
"The food,the service, the atmosphere perfect. Busy and bustling, please be patient with the hard working staff, there is a wait for food but it's totally worth it."
"We come here every time we visit Cornwall. The food is great (including good veggie options) and the staff are lovely."
"Stopped by for breakfast this morning. I really like American Breakfasts, and a Waffle stack with Bacon and Maple Syrup is pretty damn good."
"Lovely food, friendly staff. A separate Gluten Free menu with some of the same items as on main menu."
"Tasty food, had the pulled pork stack, well priced, lovely friendly staff clean and well presented Americana restaurant, clean loos too will be going again."
"Another perfect visit! First time having breakfast there and wow tastes amazing! I asked for cold beans and was no problem for them to do for me!"
Cons:
"Unfortunately, when we came, they were out of fruit and many other things and didn't have any sorbets."
"The order took about 40 minutes."
"Went for breakfast today started out well fruity waffles sadly found a massive hair in it which actually made me sick."
"I used to really love coming here. Turned up and heard a customer complaining in the back, decided to pay it no attention to find out they were right."
"Visiting Jenn’s Diner was a total disaster. “Iced latte” came out as a mug of milk with coffee grounds in it."
"Service has slipped recently with arrival of food, last meal arrived luke warm, which always puzzles me when you arrive at opening time."
"i was in there yesterday very horrid food, i complained and told to leave."
"We pre-booked our table a week ago and when we got there it wasn't ready, the food was absolutely awful stringy cheese like the cheap one from aldi."
Service and Staff
Pros:
"Staff were friendly and helpful and kept very busy with the steady flow of customers that came in while we were there."
"Amazing food, and fantastic staff and service."
"Love coming to Jenn’s diner when we’re down for a holiday. Food is superb, atmosphere is pleasant and the staff are helpful and friendly."
"Super friendly as soon as we walked in the door. Despite being very busy, service was quick, hot and tasty."
"The customer service we have received is absolutely disgusting."
"Very good service, very pleasant and friendly greeting."
"Great service food tasty and plenty as always, Margo is always such a pleasure to see and talk too very polite and such a hard worker a great example of work ethics x."
"Food was fantastic, however the waitress needs to listen to the requests. No ice means no ice, mug of coffee please not a cup, guess what we got ice and a cup of coffee!"
Cons:
"We were not looking for a refund and were quietly letting them know the problem but felt dismissed and blamed for their unhealthy service won't be returning and very disappointed 😔."
"The staff was very rude after we waited 1hour 30 for the food and when we asked for an update all the reply’s we got was it’s coming you’ll just have to wait."
"Waited 20 mins longer than the 45min delay told when seated, no updates from staff or offers of more drinks on the house or otherwise during this extended period of waiting."
"Visited on the 10th of February. Unfortunately I was charged £15 for £4.95's worth of three small pancakes."
"We pre-booked our table a week ago and when we got there it wasn't ready, the food was absolutely awful stringy cheese like the cheap one from aldi."
"Just been to Jens diner was told by a young girl to take a seat and I will be with you in a moment we waited 10 minutes and was not acknowledged at all."
"Went there today for lunch but will never go back Started eating my meal to find LONG DARK HAIR in the middle of it when I took it back young girl said oh sorry do you want it redone or a refund."
"Good food good service just a shame it don't open till 8 evert night but the food and staff are brillent nothing is to much trouble for them great atmosphere."