Indi-go Reviews Summary

Category: Indian restaurant London

Address: Unit 2131, Unit 2131, Westfield The Balcony, Ariel Way, London W12 7GF, United Kingdom

Phone: +442087404301

Rating: 4.1
based on 172 reviews.

Food Quality

Pros:

  • "I absolutely loved the food, I’d dined here before and the food was up to a perfect standard."
  • "The chicken and lamb biryani is good value for money considering the location."
  • "Great experience overall! I order chicken curry and it was delicious."
  • "The food tastes amazing."
  • "100% recommended, definitely I will be coming back."
  • "Love the currys and grilled tikka!"
  • "The masala fries were also amazing. They were crispy on the outside and soft and spiced on the inside."

Cons:

  • "The food is 1/10 only way to get these issues addressed is by writing a review maybe owner will see and rectify the issue they are in need of a change of concept or maybe ingredients worst Indian iv ever tasted..."
  • "Food was ok but nothing particularly special considering it cost me well over £30 for me and my partner!"
  • "Food is very unauthentic and not reasonable for the quality nor worth the price."
  • "Batoora which is deep fried Indian bread was disappointingly thick, raw inside and drenched in oil."
  • "Dish was literally horrible tasting."
  • "The food was ok not any thing amazing about it."
  • "The food served resembles the street food you get in India, the tastes are disappointing."

Price and Value

Pros:

  • "The chicken and lamb biryani is good value for money considering the location."
  • "Their food is always delicious, whether is be a fresh flavourful curry, crunchy fries, or grilled tandoori chicken, the food is always up to par, and extremely filling."
  • "I love that you get a lot of food as well for the price."
  • "The quantity they gave for the price they ask its pretty good."
  • "Food was very nice and decently priced."

Cons:

  • "Overpriced, sometimes slow, hard to find a seat."
  • "You are better off going to comptoir Libanais which is opposite Indigo Street food as they give you a decent adult size tasty mixed grill for a cheaper price!"
  • "Very very overpriced with little food and low quality!"
  • "Daylight robbery. My wife ordered the food and I was astounded by the cost."
  • "Ridiculously pricy. £4!!!"
  • "Extortionate prices and the portions seem smaller here."
  • "Very expensive and doesn't worth trying."

Customer Service

Pros:

  • "Staff were very helpful despite my lack of knowledge on Indian food and was patient with my indecisiveness."
  • "Service from guys on till is brilliant."
  • "Customer service was great, polite and efficient."
  • "Amazing customer service and delicious food."
  • "Staff are working really fast but also polite at the same time."
  • "The staff were friendly and very professional and the service was exceptional."
  • "Great customer service and always helpful when needed."

Cons:

  • "Horrible experience as rubbish customer service."
  • "Not an authentic desi Indian street food place as advertised."
  • "Poor food gave us poisonous effect... And immediately after eating our throat started to swell."
  • "The staff cannot even smile or be nice at all."
  • "As a customer I am appalled by the way he treated me as he did not apologies or treated me with a bit of respect."
  • "What rude staff and lack of customer service."
  • "Leila the manager is very rude and unfriendly."

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