Nags Head Reviews Summary

Atmosphere

Pros:

• "Inside is decorated traditionally."
• "Lovely food & great atmosphere."
• "It was nice to be in friendly surroundings."
• "The atmosphere was good fun, and everyone seemed to be having a good night in the build up to Christmas."
• "Atmosphere merry and friendly."
• "Great pub. Lovely staff. Brilliant atmosphere."
• "Pleasant atmosphere."

Cons:

• "The place absolutely stunk to high heaven."
• "The mens toilets are an absolute disgrace, the smell of urine was so overpowering it made your eyes water."
• "This pub needs a good scrub, dark & dirty."
• "The ladies toilets 'well they stank'."
• "The toilets are always dirty and the other bar toilets are vile the smell is foul and overall dirty wont return because of this."
• "The whole place needs a good clean."
• "The floor around the bar was extremely sloppy and unsafe for the customers."

Service

Pros:

• "For a last minute change of venue we (2 of us) were seated & served with the minimum of fuss on a busy Saturday night."
• "Great service and people unbelievable bar staff and a special mention for Jane who is without doubt the most amazing bar manager."
• "Staff quite attentive without being overly fussy."
• "Staff were very friendly and pleasant and we didn't have to wait very long for our food at all, just right."
• "Great service from waiting on staff, excellent service."
• "The staff did a brilliant job getting us a table at short notice, couldn't have been more helpful."
• "The staff and the service we had at our table was great."

Cons:

• "Even then service was extremely slow, the staff seemed to not want to be there and just couldn't be bothered."
• "Staff could care less when we complained."
• "Service is shamefully slow. using the app is a joke when you go the bar after 20 mins asking for yea drinks they say we don't even look at the screen."
• "Massive delays in food arriving at table, orders being forgotten."
• "The service can be ridiculously slow."
• "The staff were very rude to me and my friends and walked off."
• "Shows a lack of understanding and intelligence of the staff working at the nags head."

Food Quality

Pros:

• "Our meals came quite quickly and were nice apart from all the flies."
• "Had another fantastic time good company £10 for a lovely 3 course meal and a Frank Sinatra sound alike great day."
• "A varied pub menu with a few different offers on the food. Great price for a bottle of house wine for only £5."
• "I had vegan fish and chips and my friend had fish and chips. Both were very tasty."
• "The food was delicious, fresh, plentiful and great value."
• "Lovely meal, nothing fancy just really good pub grub."
• "Salmon was cooked to perfection and coleslaw was fresh and it seemed made in house, yummo!"

Cons:

• "The chips were warm this was not good."
• "The bacon was sickly salty, almost unbearable to eat."
• "Waited far to long for food not very warm when it arrived and part of the naan bread was very hard."
• "Food was good but certain items on menu not available such as salmon and gammon."
• "Went for sunday roast. It was not up to normal standard. Mash tasted like smash. Meat was dry, overall not good."
• "Food should have been as expected for the chain but after an hour and a half to be told that's its 20 mins out and then food magically appeared it was warm at best."
• "The food when it came out was an embarrassment from start to finish."