Coal Rooms Reviews Summary

Location and Atmosphere

Pros:

• "Great location underneath Peckham Rye station."
• "The Coal Rooms is full of atmosphere."
• "A really great space just next to the station, love the open kitchen too."
• "The dining room is beautiful."
• "Nestled at the heart of Peckham High Street is this stunner of a restaurant."
• "The interior is very nice, with a cool coffee section that houses a range of magazines to read."
• "The architecture and history of the building itself is also magnificent."
• "Beautiful open kitchen which is at a lower level so guest can see all the action."

Cons:

• "The restaurant was freezing and service was slow."
• "The toilets were completely unacceptable... Walls were damp and mouldy."
• "The toilets smelt very damp."
• "Walked in, paid for a coffee, waited nearly 10 minutes had to run for the train and left with no coffee."
• "The "barista" if u wanna named someone who just made barley the minimum for u to have umbrella water, and the cashier, both shouldn’t be even close to the costumers."

Food Quality

Pros:

• "The food was very good although the smoky charred flavour didn’t come through as strongly on the pork and steak as you might expect."
• "The food was amazing, I love fine dining and exploring and experiencing new restaurants."
• "The Sunday roast was amazing. I requested a portion of carrots with my roast lamb and the staff kindly accommodated my request."
• "All dishes were superbly prepared, subtle flavours that go well together, not overpowering each other."
• "Outstanding tasting menu with drinks pairing."
• "The food for this place deserves to be in a full on restaurant."
• "The food was excellent, the smell from the kitchen was amazing."
• "The beef burger was way pretty much raw and had cartilage in it."

Cons:

• "The steak itself was good quality and well cooked, but we don't think they added much value to this already fine steak."
• "Creme brulee was like soup. Coffee served with a dirty spoon and no sugar."
• "The mushroom dish was an ugly unidentifiable lump of black that had been literally drowned in soy sauce. The only taste was soy sauce. VILE."
• "The ox cheek was incredibly tough and grizzly, meaning we could barely eat it."
• "I’m sure the meat is lovely here but I’m a vegetarian and I straight up had a bad time. I left hungry."
• "The bun wasn't very fresh. It was expensive but didn't even come with a side."
• "The "fatboy" potato were solid but not remarkable and the smashed cucumber a real washout."
• "Weak bitter coffee and a slow service."

Service

Pros:

• "The service was excellent, the staff were very attentive and friendly."
• "We could not fault the service received at our table, especially Ben."
• "The service is relaxed and friendly, in fact it's probably some of the best service I've received."
• "Service was fantastic from start to finish, with each server going out of their way to ensure we had a memorable evening."
• "We were greeted and very attentively served by the Manager James, top notch service from him."
• "Staff are incredibly friendly and helpful - if you are a foody person and don't mind not having the finesse of a formal setting this is fabulous."
• "Service was fantastic, marked it down to 4 however because the portion sizes of the veg was a bit stingy."
• "Great food, but Christ alive bad service."

Cons:

• "This was tarnished by the standard of service."
• "It took 90 minutes before we were served food in the end."
• "Food was tasty but our waiter was very vacant and seemed like he was suffering from a good night out."
• "In the weeks since this review was left, the business has reacted to my review in frankly the most unhinged manner."
• "The service was excellent and the food delicious. The flavours of the dishes, especially that of the hispi cabbage in jerk sauce and pork fat and the ferrero rocher style dessert, were amazing."
• "The waiters have tunnel vision: setting up a nearby table or bustling around ignorant of customers like us needing extra water or ordering another plate."
• "Staff is not customer focussed at all they forget orders do not try and accomodate clients."
• "Walked past this place so many times thinking it was just a cafe ....oh was I wrong ...STUNNING food in a relaxed environment..seriously one of the best meals we have had in a long time £100 for 2 with a good bottle of wine."