Nelson Coffee - The Roastery (Eastbourne Café ) Reviews Summary

Food Quality

Pros:

• "Every element was clearly carefully chosen to provide the very best in taste."
• "The most imaginative and tasty English breakfast I think I’ve ever had."
• "The buckwheat pancakes *swoon*; divine."
• "Food was spot on, we had the roast dinner and was super tasty."
• "Super delicious breakfast!"
• "A great collection of flavours and spice."
• "Creative, delicious food made me fresh heavenly ingredients...wanted to try everything on the menu."

Cons:

• "Unfortunately our food arrived after 1hr 15mins!"
• "Bubble and squeak cake could have been more seasoned."
• "Didn't have the best experience here last week. Main course delivered one hour after starters."
• "We had waffles on the side, we LOVE fresh waffles but these didn't taste too fresh."
• "I went with high expectations and waste down. my pancakes weren't cooked in the middle."
• "I ordered poached eggs, which were cooked well but they were poached in so much vinegar they tasted like pickled eggs."
• "Then the same meal I had the week before was missing an item... The poached eggs were hard boiled. The fritter was burnt and dry."

Service

Pros:

• "Had to queue here as it was very busy for sunday brunch, but well worth the wait. Lovely atmosphere, friendly service."
• "They personally deliver our beans each week and take the time to talk to me and my staff about how things are going which we all really appreciate."
• "Friendly, helpful, absolutely delicious food!!!"
• "Feels so nice especially with the great welcoming of staff every time again."
• "Great atmosphere and decor with the friendliest and most attentive staff."
• "Staff friendly and approachable."
• "Wonderful staff, nice clean, cozy environment."

Cons:

• "Food was great, service and cleaning of tables too slow."
• "Always I want to order and they don't accept the order...never seen before a restaurant open at 5 and close at 7!! Very disappointed....they think all the people eat at 6???"
• "The staff are very friendly but our meals were disappointing, they did re do them for us without question but some items were still luke warm and eggs over cooked."
• "The staff just stood around chatting behind the till."
• "Understaffed which reflected in the mood of the Barista which resulted in an average coffee, Not what you’d expect in a speciality coffee shop."
• "Our order got forgotten twice, took 20 minutes to get our coffees."
• "You can see they got not enough staff to serve everyone, so had to wait for quite a long time."

Ambiance

Pros:

• "It's also only a walk away from the famous Camelia's bookshop you can go to straight after."
• "Lovely really small charming versatile cafe restaurant."
• "Nice rustic atmosphere."
• "The atmosphere was relaxed yet buzzing with excited diners."
• "So aesthetically pleasing."
• "Delicious, local produce. Beautifully presented and in a lovely setting!"
• "Delightful atmosphere, delicious coffee and deserving of a visit!"

Cons:

• "Decor could do with a little tlc, feels a bit tired/unclean even though it's quite tasteful."
• "It's quite pricey which i was happy to pay for good food and service but this was a horrible experience!"
• "The shop is fairly narrow so some of the seating feels a bit crowded."
• "Seating is cramped and uncomfortable mostly. Only a few seats are good enough for groups of 4 or more. Very noisy when busy."
• "It was quite echoey and difficult to hear each other over the noise of other diners."
• "Very hipster. Seats not super comfortable if you're sitting in."
• "Over priced. Trying to be a fancy trendy cafe. Sticky tables."

Location & Convenience

Pros:

• "Free WiFi."
• "Great coffee and a convenient central location."
• "If you are visiting Eastbourne definitely worth visiting and it’s also in a great location near the train station!"
• "Nice place with a good variety of breakfast options."
• "Service and location just perfect for the station and good WiFi, great staff."
• "Few steps away from train station and serves a variety of good quality dishes."
• "The staff is always friendly and smiling and the location is perfect close to the train station."

Cons:

• "Always busy but never overcrowded."
• "Parked at Enterprise and walked short distance up to the cafe."

Coffee & Beverages

Pros:

• "The coffee ; one of the best you can get in the world."
• "Great coffee, friendly professional staff that will make you want to become a regular!"
• "Based on my friend's recommendations, I tried the coffee at Nelson's today, and I was really impressed with their coffee."
• "Fabulous coffee and really good food."
• "Fantastic coffee freshly roasted on site, delicious food and friendly staff."
• "The coffee was very good, but in terms of pastries the choice was very poor and the not clean."
• "Great coffee and the kimchi and sweetcorn fritters were delicious, highly recommended."

Cons:

• "Very nice coffee but very small cups."
• "The tea could have been bigger."
• "However, I did find the coffee overpriced for what I had."
• "Used to go fairly regularly before when it was Company. Recently I went for lunch with family and was disappointed to learn they’ve gone cashless."
• "Hot chocolate was made with water."
• "The coffee was OK, a bit burnt/bitter."
• "The orange smoothie the day before was too turmeric-y for my taste."