ICCO - "The People's Pizzeria" Reviews Summary

Staff and Service

Pros:

• "The staff were great too!"
• "Very fast service, super low prices and very tasty pizza."
• "Service is friendly and takes a reasonable time."
• "Staff are so so friendly!"
• "Service is excellent and freshly made tasty pizza made within minutes."
• "Friendly staff, very fast service, good quality product, good vibe."
• "The staff are friendly and efficient, making the whole process smooth and hassle-free."

Cons:

• "However, music was way too loud and aggressive on our visit and staff were surly when asked to change it."
• "Pizza had no tomato sauce on one side of the pizza, when I spoke to the staff they said it's fine and wouldn't change it."
• "Couldn’t even make an order… the manager found problems with order I attempted."
• "Service is a bit slow."
• "When I told the person behind the counter, one simply shrugged carelessly, they do not care!!!"
• "The staff looked tired without much enthusiasm."
• "Staff more interested in conversations with colleagues than serving at times."

Food Quality and Taste

Pros:

• "Bonus points for halal ingredients."
• "The base is thin and crispy and not too doughy the toppings are so tasty."
• "Best pizzas on offer in town. Very tasty pizzas indeed."
• "Great flavour, and well cooked. It’s reasonably priced."
• "These pizzas were absolutely delicious, they were cooked to perfection fresh out the oven with the right amount of toppings and the crust dough was incredibly moreish."
• "Pizza is made fresh to order and was delicious."
• "The pizzas are each made fresh and have a thin crust (the best kind) and loads of toppings!"

Cons:

• "The ingredients are very cheap and low quality, my 'ham' was like the cheap ham on a frozen pizza."
• "Cheese on pizza is cheap and greasy."
• "Cheap pizza but not as flavourful as some other chains that I’ve been to."
• "The pizza itself has got so much additive and cheap ingredients and any supermarket bought pizza would be of higher quality and better taste."
• "Both pizzas were quite tasteless and we were pouring loads of garlic oil on top to add some flavour."
• "The pizzas are tasteless - I suspect this is due to a lack of seasoning and good quality ingredients."
• "The pizza was dry and tasteless, dough was chewy and the ham on my pizza I'm sure was old as it tasted weird."

Ambience and Cleanliness

Pros:

• "Nice ambience and clean."
• "ICCO is very clean and the staff are very friendly."
• "A pizza gem in London."
• "This place is always busy and they have plenty of seating inside and outside."
• "Functional interior - not really the sort of place you'd want to linger around for long, but clean."
• "Place is very clean and has that American diner look and feel."
• "Restaurant is always very clean and staff are super friendly!"

Cons:

• "The dining area was a bit grimy and the seating was uncomfortable."
• "The cleanliness of the place could also do with some improvement."
• "The place looks like a jail room or school lunch room, all aluminium and self service."
• "Very bad toilets + horrible views of unclean basement on the way to the bathroom, making you question the place's hygiene."
• "But the toilets were absolutely disgusting dirty tissue everywhere Piss on seats no one had been in to empty bin i about a week."
• "The place is too crowded, smelly and hot to sit and have any meal."
• "Very dirty shop, staff here doesn't know what hygiene is and very rude."

Value for Money

Pros:

• "Great price only 5 pounds for an 8 slice."
• "Their prices are pretty competitive too, with most pizzas costing £6-9."
• "For the price in Central London the pizza is quite yummy."
• "The prices are very reasonable, with pizzas starting at just £6."
• "The prices are incredible too! Not pricy at all!"
• "£8 for a pizza in central London is a great price."
• "For only £3.95 you can get a tasty marinara pizza!"

Cons:

• "The only disappointment for me is the fact they don't sell ketchup or any tomato sauce as extra."
• "Pizza had no tomato sauce on one side of the pizza, when I spoke to the staff they said it's fine and wouldn't change it."
• "The pizza looked like it wasn't cooked in a hot enough oven."
• "The middle of the pizza is occasionally a bit too soggy which is only slightly weird for me."
• "£2.80 is also a bit steep for a small glass of orange juice."
• "Shame about the £5 card minimum. Hate when places do this."
• "Lost point because the pizza is often under done."