Address: 15 Exmouth Market, London, EC1R 4QD, United Kingdom
Phone: +442080696969
Rating: 4.6
based on 228 reviews.
Food Quality
Pros:
"Always great value and delicious."
"Ingredients are fantastic."
"Pizza was incredible, super delicious and well cooked."
"Their pizza is literally so good, have the best gluten free options."
"Enjoyed a really good pizza at this restaurant."
"The pizzas were amazing (we got an aubergine parm and a salsiccia e friarielli) and it did feel like being in an Italian pizzeria, in Italy."
"The single best pizza I’ve had since I left Milan in 1996."
Cons:
"Pizza was terrible: all burned, little dressing..many of us left the pizza there or asked to make it again."
"Although have previously had the simple green salad that was just the leaves of a small romaine lettuce, a bit cheeky at £3.50."
"Unfortunately, the pizza we ordered had burned parts to it and that was mostly what I could taste - although it was mushrooms and truffle, I did not taste any truffle."
"Last time I went there, the pizza was tiny and barely any chocolate delight."
"Seems that people like them but I did not. All around pizza is empty with the meat and veg only in the middle."
"Pizza was ok (though the dough was pretty burnt)."
"There was a bad smell when I visited - a bit like they hadn't taken the bins out, and a fly started crawling over my pizza as I was eating it, so I was a bit concerned about hygiene in the place."
Service
Pros:
"Alicia, the food was good but experience wouldn't be the same without her giving us the best service."
"I was served by Devon who really paid attention to the group, super friendly and excellent service."
"Amazing service by Chiara and Matilde, friendly, helpful, and very quick - even during busy times!!"
"The lady in charge was super friendly inspite of how busy it was."
"Especially Melany was particularly friendly and gave us a 5 star service."
"The staff are also super friendly and accommodating to last minute changes."
"The staff is amazing and professional, smiley and friendly."
Cons:
"Really loud music, air con on full blast on a freezing cold stormy evening, slow service."
"Ignored for ages by wait staff who didn't take food or drink orders for at least 20 minutes, if not longer."
"Overall, we felt like we were just ignored the whole time and that there was a general lack of interest from the staff."
"We waited over 30 minutes for our order to be taken."
"Poor service. Deters customers from eating here."
"Been a couple of times, food is always amazing however the service is less than satisfactory."
"We were left seated outside completely ignored for 30 minutes without even ordering drinks."
Ambiance
Pros:
"The atmosphere and aesthetics of the restaurant were great, making the dining experience really fun and relaxed."
"Staying overnight nearby to Exmouth Market and have had amazing meal here, alfresco, in a charming part of London."
"Downstairs is cute - despite having no natural light, it is a charming atmosphere."
"Great ambiance and style on the lower floor as well."
"Love how this restaurant has a secret basement."
"The setting is very cosy too."
"The atmosphere it is so comfortable and cozy."
Cons:
"Not a very comfortable/enjoyable atmosphere or experience."
"The seating and decor of the place I am told is what you called hip. One can also call this this a little uncomfortable and fairly cramped."
"Seating was a bit uncomfortable with a very wobbly table and a chair with a broken back."
"So loud you had to shout at the people right next to you."
"After 30 or 40 min the staff started to turned up the music very insignificant way, I couldn't even hear myself."
"We were sat at a table but no one showed up to get our order even after 20 mins."
"Unfortunately the service is really hit and miss so expect a fairly standard level at best."
Value
Pros:
"Prices are not too bad considering the quality of food and service."
"They don’t charge extra for vegan or gluten free which is very appreciated."
"One of the cheapest places to have pizza in town with good quality."
"Great pizza, great staff at honest price for central London!!"
"Since I came here for the first time I had to force myself not to come back every day - the pizzas are just so delicious and cheap!"
"Brilliant and cheap Italian wood fired oven cooked pizza."
"ALL were cooked to perfection( with no slacking of ingredients)."
Cons:
"AVOID!!! Such a disappointment and terrible hygiene!!!"
"I find Pizza Pilgrims to sometimes not be worth the money."
"Although have previously had the simple green salad that was just the leaves of a small romaine lettuce, a bit cheeky at £3.50."
"Wish you had a lunch menu as 11.25 is a lot for pizza and dip but it was amazing pizza."
"Last time I went there, the pizza was tiny and barely any chocolate delight."
"...we found a FALSE FINGER NAIL as a topping to one of the pizzas!!"
"I ordered a pizza from your restaurant on Tuesday evening. I paid 17 pounds with my credit card. Your staff said that the card machine was not working during the payment process. I had to pay with my card again. But today I found that it was paid twice."