Quartieri Reviews Summary

Food Quality

Pros:

• "The pizza are inventive and everything is so fresh."
• "First the pizza. We took a truffle one and it was smelling delicious and tasted even better."
• "Delicious pizza made exactly to my liking."
• "Amazing pizza. If you are considering eating pizza around Kilburn then this is the place to go to."
• "One of the best pizza I've had in a while. Amazing food and service."
• "Absolutely favourite pizzeria in the city, if not in the world! Well done for the dough, that tomato sauce and the staff!"
• "This piace is amazing, surely the best pizza in London."
• "Such delicious Italian food & the service was absolutely brilliant. Really loved the antipasto starter followed by the tastiest risotto I've ever had!!"

Cons:

• "Food: Tasteless, super hot risotto in some areas, cold in others - microwaved??"
• "What’s more, the Diavola pizza was too spicy...making the pizza VERY hot is not something Italian and in our opinion it ruined the pizza."
• "The pizza was far too salty, far too thick and had far too much cheese on."
• "If you like napolitan pizza base (soft, chewy) and are flexible with your toppings, go for it. I had a sausage and friatelli that was far too salty."
• "Absolutely horrible food, couldn't eat my pizza, had to send it back."
• "Terrible pizzas coupled with the owner's arrogance in trying to convince us that soggy pizzas and tinned ingredients were authenticly Italian."
• "Pretty disappointed with pizzas. It's supposed to be authentic but the only thing authentic about it is the fact I couldn't read the menu as it was all in Italian!"
• "I am very happy when a new Italian restaurant is open in my area but quartieri was really disappointing for me...not cooked properly, not real italian!"

Service Quality

Pros:

• "The staff is very nice, pleasant and chatty making dining there an enjoyable experience."
• "The service is excellent, with the food served quickly by the friendly staff."
• "Great food. Pizza was amazing but as others have stated service was friendly but lacking."
• "Excellent customer service, very nice staff!"
• "Always take the family -Inc baby son!- here and from abroad. I believe all ingredients are imported and everything is made fresh for all to see."
• "It's increadable. My friend from New York. Who is also Italian said it's the best pizza in London!"
• "The staff were very attentive and patient with my two young children and the fizzy red wine transported me straight back to southern Italy."
• "I had dinner tonight whit my wife i was impresed by the staff is particularly Luisa and Alfredo two professional and friendly People."

Cons:

• "Staff: Rude, clueless and do not care... Super rude moody staff."
• "After we’d ordered pizza and our appetizers had been eaten, the waiter asked us if we had “put in our pizza order”."
• "I decided to take my friend for a birthday treat... No wonder why the place was empty, we were the only customers."
• "The service was very warm and friendly but also very slow especially given the restaurant wasn't busy at all."
• "I remember dining at Quartieri when it first opened, their gourmet pizzas and their attention to detail were extraordinary. Tonight it really felt as if the restaurant was run by uncaring staff."
• "Despite us being the only table to serve, he took ages to get our order, as he was more interested in being friendly to the guys in the other table (the journalists)."
• "Been a few times and the food is great! However hesitant to give more stars due to one fact. The male manager seems to be rather ill tempered and lacks management experience."
• "I stood there staring at the wall menu and scanning for any signs of life out of the corner of my eye... Thankfully an Italian chap with a Cheshire cat smile approached me and offered fantastic service."