Address: Stirling Rd, York, YO30 4XY, United Kingdom
Phone: +441904693145
Rating: 4.1
based on 314 reviews.
Service
Pros:
"Good food and good service, we were a party of 4 adults and 2 toddlers."
"The young lady who served us was brilliant very polite and had a lovely smile and the other staff on duty also seemed happy which is a big bonus these days."
"The staff were friendly and very accommodating."
"The staff were very attentive and when we asked for the music volume to be reduced, they immediately responded and came back to check that it was okay."
"The staff members were also really kind."
"All the staff were really polite & helpful."
"The staff are super friendly and they had everything ready and waiting as I had arranged with them as it was my sons 18th birthday meal so there was a lot of people to serve a lot of orders to get ready and I commend the chefs for being able to get it all out to us in one smooth go instead of us having to wait for meals to come out bit at a time."
Cons:
"Finally got a waiter to take our order not helpful."
"we waited almost an hour for the dirty plates and utensils to be removed"
"Repeatedly had to get up to ask for everything, 2 or 3 times for most things."
"It took ages for a drinks order to be taken."
"Service very slow - not enough serving-staff."
"Waited a while for someone to take our orders even for a drink."
"They seemed short staffed so it took a while for someone to take our order."
Cleanliness
Pros:
"The restaurant was very clean as I notice these things so well done for that too."
"It was very clean and was quite cool during the hot day that we went."
"The toilets were clean and fresh - obviously well maintained."
"Very clean and fresh."
"The rest rooms are clean and well lit, ample car parking on site."
"Salad bar was clean and fresh and tasty also."
Cons:
"we waited almost an hour for the dirty plates and utensils to be removed"
"Our table was dirty, the bowls and glasses were dirty, which immediately puts you off eating"
"Salad bar was a mess. Some items empty some mixed together. Sauces missing."
"I noticed a toilet was messy and had no toilet paper."
"The table was filthy bearing in mind we had booked."
"Floors were very dirty and the toilets were quite grubby."
"Lots of flys...service was very slow ..table's around us was dirty and wasn't cleaned with lots of food on the floor."
Food Quality
Pros:
"Absolutely outstanding breakfast with a lovely atmosphere."
"Chicken as good as ever really enjoyed it unfortunately cleanliness was a bit of an issue."
"First time we’ve had an evening meal here and it was fantastic."
"Absolutely perfect. The whole meal was better than good."
"We had a delicious meal last Sunday lunch time The food was cooked to perfection with all our needs met and served by the lovely Jade The atmosphere was happy and relaxing."
"Popped in Friday lunchtime, had the lunch value menu, superb, well presented freshly cooked, nice staff."
"The food was fantastic and the service even better."
Cons:
"Starters not very nice. Nachos had a strange taste to them."
"Food was ok when it came but not worth the 78 quid bill."
"The garlic bread is dry."
"The chicken I had appeared no better then the portions you get for £2 from Aldi."
"The jacket potato was dry and the gravy was like discoloured water and flavourless."
"The food came i find the breast meat is dry and overcooked."
"Don’t get the children’s pizzas they are disgusting."