Clarence Pier Brewers Fayre Reviews Summary

Service

Pros:

• "The staff were friendly and accommodated us so that we could eat and then carry on our way."
• "Staff are very Friendly and helpful they couldn't do more to help my elderly Dad who was taken ill."
• "Visited again and we presently surprised, staff were much better being helpful and approachable."
• "Luckily the manager Keagan was amazing. She was honest and did not want to let us leave disappointed."
• "Were greeted at the door and asked if any if our party had allergies (kid has dairy allergy)."
• "Like to have a meal here when we visit southsea. The staff are friendly and welcoming."
• "The staff were helpful and courteous."

Cons:

• "Over 1.5 hours we waited for two children’s meals and two adult meals."
• "I felt threatened by manager Lisa who aggressively shouted at myself and a group of guests."
• "Never explanations no apologies or Nothing."
• "The waiting staff and staff behind the bar took the brunt of the complaints with no manager to be seen despite asking to see them."
• "The staff didn't seem to care about them being a nuisance around other diners and in the walkways!"
• "On further investigation I found food everywhere under tables, empty plates on tables, absolute car crash, no-one was clearing up."
• "The manager saw our group and immediately became aggressive and offensive."

Food Quality

Pros:

• "Food was delicious."
• "The rice and curry are good."
• "Food was very nice and prices were decent."
• "The food was superb, and hot."
• "The carvery was very tasty and had a lovely chat with the Chef Tom, he was very helpful and went out of his way."
• "The food and drinks were fantastic and the staff were so friendly and helpful."
• "The food was very tasty and if you go Monday to Friday 12noon to 6pm they have 2 meals for £9.99 a real bargain when eating out."

Cons:

• "Didnt have cod, only did haddock and chips - the batter was a bit too soggy for me."
• "The food arrived very quickly but this was clearly reheated."
• "The food was not enjoyable at all twice the price of Wetherspoon and not a patch of the quality."
• "The food was shocking, items missing on all 5 orders, mixed grill was freezing, eggs cold god knows how long it was left on the side."
• "The burger itself was £12 and it was reheated in the microwave."
• "However the food was stone cold, I asked for extra cheese and bacon on my cheeseburger and I got vegan cheese and vegan bacon."
• "Some of the worst food I've had in a long time. Everything was hard, cold and over cooked."

Atmosphere & Cleanliness

Pros:

• "Lovely atmosphere in the evening."
• "Our room was fantastic sadly the view wasn't but bed was lovely."
• "Only popped in for a drink but it was a nice open space, plenty of seating & nice music playing in the background."
• "Firstly it's clean, no sticky tables!"
• "Very clean and relaxing inside."
• "Positives, lovely atmosphere, clean and relaxed."
• "Nice atmosphère. Good ambiance."

Cons:

• "Otherwise, the place is packed and loud, and the wait is an hour for food."
• "Waiting time for food was appalling restaurant was unclean, dust and cobwebs everywhere."
• "The place was dirty, staff unprofessional, and terrible food."
• "The toilets had poo smeared over the seats and no toilet roll."
• "Despite the restaurant being fairly empty we (table of 2) were stuck away in the corner away from most people so very little atmosphere."
• "As a consequence, the atmosphere was a bit manic with kids charging all over the place."
• "I have never been in a restaurant where I waited close to 2 hours for food, only for it to come to the table and be cold, the wrong order and mouldy avocado."

Accessibility & Accommodation

Pros:

• "No steps at all from the carpark to inside the restaurant."
• "Good Disability toilets and access. Disabled parking."
• "Had to queue at bar to order and coffees etc were self serve again not greasy for accessibility."
• "The atmosphere was so nice with a great sea view, watching the ships go by as we enjoyed our meals."
• "Breakfast here is fantastic value and a good selection! Fry up, cereals, fruit and bread/pastries."
• "Would like to add that the kids' party area was very nice. Spacious, welcoming and fun."
• "Everything was very clean and brand new as we were there first week of reopening after the storm related damage."

Cons:

• "Menu offers little opportunity for gluten free choices."
• "The food was not enjoyable at all twice the price of Wetherspoon and not a patch of the quality."
• "Not a great place for limited mobility."
• "Play area was closed, wasn't informed of this over the phone even after stating I'll be bringing 2 children to play."
• "The play area was unmanned."
• "Felt unwelcome, very overpriced and no play for the kids."
• "I am disgusted that I had to make my niece wait whilst I cleaned the toilet."

Value for Money

Pros:

• "Food was very nice and prices were decent."
• "The food was very tasty and if you go Monday to Friday 12noon to 6pm they have 2 meals for £9.99 a real bargain when eating out."
• "In terms of value for money, Clarence Pier Brewers Fayre offers reasonably priced meals, considering the portion sizes and overall quality."
• "Value wise its sensational."
• "The dishes I tried were well-prepared and flavorful."
• "Great for price, premium food."
• "Had a lovely family get together with no stress and inexpensive thanks to kids eat free."

Cons:

• "Expensive for what you get."
• "I would say that this pub is a bit on the expensive side and can be very busy on a warm day at the weekend."
• "This is literally the worst place I have ever eaten."
• "Not only is it expensive in the pub, but you get knock-off sauce, not to mention the amount of plastic waste this is!!"
• "Slightly expensive."
• "Small portions an definitely not worth the money or effort."
• "The menu is lies there is a saver menu saying two meals for 10.99 but don't say this is not available on bank holidays so false information."