Toby Carvery Hopgrove Reviews Summary

Food Quality

Pros:

• "Food was lovely."
• "The food was wonderful as always, I only wish I'd left room for pudding!"
• "I had the Pork and Gammon both being very good the Gammon being especially good."
• "Food was really tasty."
• "The meats are quite well cooked and tasty."
• "Food was nice and v hot."
• "The food was spot on! Good selection of meat and great selection of veg."

Cons:

• "Everything was pointing to us having a lovely meal but my god was the food awful."
• "Overall incredibly tasteless and a waste of money."
• "The meat from carvery was nearly paper thin."
• "Vegetables dry."
• "The carvery which was barely warm the Yorkshire puddings were fresh but cold."
• "Beef was unedable full of fat."
• "Cauliflower cheese sauce was virtually non existent."

Service

Pros:

• "Very impressed with how the host who took us to a table immediately took our drinks order."
• "The service was great and all the staff were friendly and accommodating."
• "Staff were nice and place looks clean n tidy."
• "The staff were really helpful and found us a table with no fuss. Great service."
• "Efficient staff and service, food as expected."
• "We were immediately greeted by a lovely young lady by the front door who swiftly got us all seated."
• "Service was very good and all the staff were friendly and efficient."

Cons:

• "Unfortunately our drinks didn’t arrive at all!"
• "Very disappointing service."
• "All in all not a good experience."
• "Service terribly slow."
• "Kept waiting to be seated."
• "Service was really good could do with another colleague on the desk, the wait to been shown to a table was a long time."
• "Service was terrible."

Ambiance and Cleanliness

Pros:

• "The whole place was very cosy."
• "The Toby carvery was beautifully decorated nice lighting and ambiance."
• "The restaurant was generally clean. Plenty of parking outside."
• "The carvery area is broken up by feature walls to make the place feel less like a barn and more like a country pub."
• "There are toilets for both genders, which are usually well maintained nicely decorated."
• "All in all a fabulous meal in warm relaxing surroundings."
• "The Hopgrove Toby Carvery is well situated near the A64 and Monks Cross shopping park."

Cons:

• "Place looked unclean and scruffy."
• "The pub itself could do with a refresh and clean throughout."
• "Honestly, terrible service. Food on the floor (unclean) and the whole atmosphere feels depressing; with most staff appearing to be bored and uninterested."
• "Very hot inside it was uncomfortable need more aircon & windows that open!!!"
• "Ladies toilets disgustingly unclean and 3 of the 4 toilet doors would not close."
• "The table was filthy and sticky and the floor was shockingly dirty."
• "The whole place feels dirty, cobwebs in light fittings, staining on the walls, seat coverings torn."

Value for Money

Pros:

• "Decent prices for drinks."
• "Would recommend and reasonably priced for the time of year."
• "Really excellent value at only £7.95 per head (drinks extra)."
• "And very reasonably priced."
• "There are usually offers online, like a free welcome drink, which you can order with your carvery and main drink."
• "Even so, it is still quite a bargain, especially with a certain Meerkat's help."
• "Prices good too."

Cons:

• "The deserts were very nice, although the price reflects the amount, with a disappointing ice cream sundae (purely on amount, not quality)."
• "Expensive drinks. Nearly £10 for two bottles of cider??"
• "Everything was burnt or dried to the bone the mushrooms tasted like chlorine vile breakfast would not go back."
• "Drink refills, poor quality, Tango orange was watery. Other drinks not fizzy."
• "But sadly definitely not worth the money they are charging.. could not recommend."
• "The price has increased and the quality decreased."
• "Price up quantity down!"