Z S DOUBLE GLAZING LTD Reviews Summary

Professionalism and Expertise

Pros:

• "From start to finish, Luqman demonstrated professionalism, expertise, and a genuine commitment."
• "Luqman showed his knowledge and expertise by providing valuable recommendations and ensuring a perfect fit for the new door."
• "His craftsmanship during the installation was impeccable, resulting in a flawless and visually stunning outcome."
• "Luqman went out of his way to explain the process and tailor his service to me."
• "The owner is a top guy, informative and very helpful."

Cons:

• "AVOID AT ALL COSTS!... their after sales is absolutely horrible. I have a fault with a couple of my windows; one misaligned due to faulty fitting casing a draft."
• "One window handle no longer functions meaning I can no longer open it."
• "In short, this guy is clearly only interested in selling windows with lack of care for after sales."
• "Burglar smashed window, Lukman was recommended by a neighbour. He came at 10.30pm in an emergency and boarded up my window, then came a day later to fix the window."

Customer Service and Support

Pros:

• "The brother is very honest, he gives his honest opinion, always listens to your queries and tries to help you out as much as he can."
• "He came back a few times to finish the little things off which was left incomplete. He is always available when we need him."
• "We would definitely recommend this company."
• "Following a break-in at my house, Luqman came to visit me within a few hours at 8pm on the same evening."
• "I'm an estate agent and have used many double galzers over the years. I can say without a doubt that this is the most honest, trustworthy and reliable company I have ever used."
• "Top quality work done to professional standards. Do not hesitate to contact for any work done with the best service standards."

Cons:

• "I will be removing them from my contractor preferred list and advising my contacts in the building/renovation trade of this event to avoid future orders."
• "when removing previous door, they left a rusty screw in the wall which had subsequently leaked with rain and left an orangey stain on the outside panel."
• "I initially contacted company to ask how to remove stains but they did not respond to my message asking the question or my phone calls."
• "They came to me recommended, very happy with the installation and supply of the windows. The gentlemen was kind enough to fix my other windows at the same time with no additional cost, very professional, dedicated and delivered on time."
• "I attended premises, he was confontrational and then tried to lock me in the premises but I quickly stepped out. Then outside, he tried to run me over in his big white van."

Quality of Work and Materials

Pros:

• "The Work was very professional and clean and very competitve in pricing too, i have nothing but great things to say about Z&S Double Glazing."
• "Luqman did a fantastic job on our sky light, glass roof lantern, bi-fold doors, double composite front doors and windows throughout our new refurbishment."
• "Z&S Double Glazing have completely transformed the look of my house with there Windows!"
• "The fitting was carried out professionally and the finishing, look and feel of the double glazing is excellent as they use German uPVC profiles which are superior in quality."
• "I'm extremely pleased with my purchase from ZS Double Glazing and would recommend them to anyone who is looking to purchase new UPVC doors/windows."

Cons:

• "The negatives however has just grown and grown and are as follows: rubbish left outside in garden, silicon has been put on one area of brick that I had the joy of having to remove once I saw."
• "The overall application of silicone was horrible as can be seen from the pictures."
• "Outside frame is stuck on wonky and can be seen it is very clearly."
• "Left silicon and filler chunks all over our garden furniture and it's cover when they were placing their tools and parts on whilst fitting."