Image - Tailors London Reviews Summary

Quality of Service

Pros:

• "The work was done efficiently and rapidly."
• "Her work was impeccable and I now have the dress fitted especially to my shape for my wedding next week!"
• "They did an amazing job on it and repaired it perfectly."
• "The pieces are finished to a very high quality, with very reasonable prices for the level of work involved."
• "The work done was impeccable! Truly amazing and I recommend them 100%."
• "Every garment I have taken to Munever has been transformed into something extremely attractive."
• "Top quality and perfect alterations and re-designs every time."

Cons:

• "Beads did fall off the top whilst the dress was being worked on, however they were replaced by the second visit."
• "I didn’t have a good experience here. Left an Isabel Marant knitted dress for the underarm seam to be sewn. Returned when told to come back, it wasn’t done and was found on top of a pile of clothes."
• "And the pants ended up being with the wholes from the needles they used."
• "the dress looked terrible and seemed to get worse at each fitting"
• "They completely ruined my wedding dress"
• "The machinist did it in about 10 seconds, hardly looking at it and with wool threads sticking out of the seam."
• "Awful customer service."

Customer Service

Pros:

• "Honestly this place is really lovely, the decor is stunning and the lady that runs the place is always kind and friendly."
• "A friendly, reliable and efficient service."
• "Absolutely lovely staff! So helpful and skilled in their profession."
• "The whole team are super friendly and accommodating."
• "Fantastic service and very friendly people."
• "Munever is extremely friendly, courteous, honest, straightforward and truly cares about making sure she understands exactly what you want!"
• "She is such a lovely lady and so professional thank you so so so much you are absolutely amazing x x"

Cons:

• "I would avoid coming here at all costs"
• "There are places in North London who offer the same quality for more competitive prices, don’t charge a £25 minimum fee, are more transparent about their pricing system and have a more positive attitude towards customers."
• "Didn't even need a quick turnaround - she took three weeks."
• "Something went wrong with my dry cleaning... and it wasn't back in the shop for when I needed it."
• "The price system is quite arbitrary - seems as if the person at the counter is deciding what to charge you on a whim."
• "Clearly did not want to help me."
• "Disgusting."

Value for Money

Pros:

• "It's not the cheapest alterations but if you can afford it then it's a high quality service."
• "What she charged me was incredibly reasonable taking into consideration the amount BIG work done and on a very short notice!"
• "These tailors can provide you with an excellent consultation service, fitting, professional alterations, and above all, brilliant craftsmanship at extremely reasonable prices."
• "The price - for the quality and scope of work undertaken, is more than fair."
• "Considering how many fittings I had (maybe four or five in the end) her price I thought was thoroughly reasonable."
• "They have created a really cosmopolitan atmosphere and everyone is incredibly welcoming."
• "anything we do is of the highest quality"

Cons:

• "Way overpriced tailoring services."
• "The price was 165 GBP which seemed quite high to take in the waist for 3 pants."
• "£230 just to take in two suits at the back. Nothing complicated - should have been a fraction of the price."
• "Beware of this shop - it charges an extortionate amount of money for simple alterations."
• "They tried to charge me 80 pounds to hem a dress."
• "The owner likes to fat shame pregnant women."
• "Bring there only high end clothes/wedding dresses otherwise the price you pay is not worth."