Hayley Windows Reviews Summary

Installation Service

Pros:

• "The installation was very smooth and on time with a great bunch of hard working guys."
• "Brett and Jay the fitters were first class never had two guys who worked so hard, clean tidy and ultra meticulous."
• "Neil and Steve came and fitted the door very professionally and cleaned up any mess they had made."
• "Fitters, Brett and Jay were superb - friendly, polite clean, tidy and most importantly fitted everything brilliantly."
• "They finished within a few hours, and cleared away all their debris."
• "The installation duo of Bret and Jay were exceptional, their level of accuracy and attention to detail really made for a result we could not be more pleased with."
• "Our window was expertly fitted by Ray and Joe who were polite, tidy and on time."

Cons:

• "The main 'directors' 2 women are rude, unprofessional and have no idea about fitting windows they just like to pass the blame on the suppliers when majority of stuff was wrong on the job."
• "All the finishing strips inside and out are the wrong colour and don’t match the windows."
• "Another fitter came out and said the frame had been fitted wrong, removed the whole door and frame refitted it only leaving a gap."
• "The 'snagging list' as they like to call it was still ongoing after 18 months, from handles to a window being fitted the wrong way round."
• "The fitters all work differently and have no communication what is going on and what another fitter has done when you have a big job done."
• "Awful service from start to finish."
• "Awful service, awful door, glass fell out on day one."

Customer Service

Pros:

• "Both Laura and Kelly were so helpful and made the purchasing experience easy."
• "Good Service from start to finish keeping to promise to fit before Christmas great in current circumstances."
• "10/10 Wonderful company and excellent service throughout- absolutely will be using Hayley windows again!"
• "I'd highly recommend Hayley Windows to anyone considering having doors or windows replaced."
• "We would have no hesitation in recommending this family run business to anyone - thanks to all involved."
• "100% satisfied customers."
• "The whole process from start to finish has been hassle free and easy!"

Cons:

• "Not forgetting my wallpaper being ripped all up my stairs because the fitters said the windows that were fitted were to heavy to carry and they needed scaffolding."
• "Please stay away terrible window fitters."
• "STEER CLEAR!"

Product Quality

Pros:

• "The quality of the window is superb and from a distance, you can't tell it's not wooden!"
• "The product we chose for our Bay window- Residence R7- is truly the best we've ever seen."
• "It is solid stuff of the highest quality, with windows that lock when partially open."
• "The quality of the products fitted are of an excellent quality."
• "Very pleased with our new windows and doors, they look superb."
• "Extremely pleased with the quality of my window and door installation."
• "The quality of the windows and composite door is excellent."

Cons:

• "All the finishing strips inside and out are the wrong colour and don’t match the windows."