Small and beautiful Reviews Summary

Atmosphere & Ambience

Pros:

• "The atmosphere was relaxed."
• "The setting was so romantic."
• "Wonderful little restaurant, great atmosphere and staff are super friendly and efficient."
• "The atmosphere is very convivial and you really feel like you have had a great evening up there."
• "The atmosphere is magic."
• "Always a lovely relaxing atmosphere too."
• "An intimate and romantic atmosphere with a family run feel."

Cons:

• "The only negative I have is the music is too loud to have a civil conversation."
• "Sometimes awkward service. can't get extra hash brown's without an extortionate charge."
• "The person I presume to be the manager seemed to be following staff around making them uncomfortable and kept making comments about how bad they were at their job which completely ruined the vibe for us."

Service

Pros:

• "Very friendly and warm welcoming staff, nice ambience, jazz & blues music playing all the time."
• "The staff at small and beautiful really made us feel welcome."
• "Staff absolutely nice and kind."
• "The staff were first rate in looking after us."
• "The owner and service was outstanding."
• "The service excellent had a wonderful time."
• "The waiting staff was aware at all moment and was attentive."

Cons:

• "The server asked if we had a booking and looked at his clipboard as if to say he'll struggle to accommodate us (empty restaurant)."
• "However, yesterday we had a dreadful service experience and will not be coming back."
• "Waited 10 minutes for a drinks order to be taken. And another 10 minutes waiting to get said drink which I had to order again."
• "Staff weren't very friendly."
• "The staff that came to for the payment, was so cold and unapproachable."
• "Service was poor. Watch your bill. Tries to charge us for wine that we never had."
• "Head waiter/owner asks personal questions."

Food Quality

Pros:

• "The food tasted delicious."
• "They cater for my wheat and gluten allergies."
• "The food is delicious...all Italian based."
• "The food they do have is lovely."
• "The food is delicious and reasonably priced."
• "Food is really nice, well cooked and hearty."
• "The food was definitely 'Five Star'."

Cons:

• "But then the food left to desire for a good taste... and the last bit was with paying."
• "The steak was cremated asked for medium well, it was well well well..."
• "Pineapple on the Hawaiian were massive and the cheese in my calzone was unmelted with cheap quality ingredients."
• "Lasagne was greasy and bland."
• "The toppings seemed old and it was quite bland."
• "Unfortunately the food was probably the worst I’ve had in the area. I got the pork and I had to send it back because I couldn’t cut it, it was rock hard."
• "The food disappointing.... Tempura prawns were bought in."

Value

Pros:

• "Love this place - pretty good pizzas and great value (there's a £9 pizza and wine/beer deal)."
• "Really good value."
• "Good for romantic dinners or big celebrations. Value for the money 😉"
• "The prices are ridiculously reasonable for London."
• "Very affordable prices."
• "The food was outstanding and affordable."
• "Delicious food and affordable prices waaay better than anything overly-priced in West Hampstead."

Cons:

• "Dinner was cheap - we were brought in by the deal on the board outside. Price was about the only positive."
• "The attractive offer which has got you in- 7.95 for pizza & wine applies only to house wine!"
• "Ordered off Uber Eats - Never again...Crispy squid rings were 6 in total and tiny and dry not worth £9."
• "Sometimes awkward service. can't get extra hash brown's without an extortionate charge."

Location & Accessibility

Pros:

• "It's very conveniently located, right next to a bus stop and Brondesbury Overground."
• "The location is also great, just next to Brondesbury overground station."

Cons:

• "Me and my pal saw this place when leaving the station. It was completely empty but I said let's try it it looks cute."