Dobbies Garden Centre Huntingdon Reviews Summary

Garden Centre

Pros:

• "It's a good garden centre. Nice and clean."
• "Great range of indoor and outdoor plants, pots, furniture."
• "Lovely and spacious, good stock of goods and plants."
• "The plants are really healthy and they have a huge variety to suit all areas."
• "Good quality plants, nicely displayed, reasonably priced."
• "The garden centre itself is great, good choice if not cheap."
• "As a keen gardener this place is like heaven to me, it offers a huge variety of plants and with all the other businesses under one roof you can spend hours just browsing."

Cons:

• "The building feels rather empty and like items are placed there to take up space."
• "Since its refurb a few years ago the cafe, like the rest of this once pleasant garden centre, has lost its character and just feels too corporate."
• "The plants at Dobbies looked on good shape but nothing unusual or - 'oh my goodness! I would love to have that!'"
• "Very disappointing range and quality of plants and garden products."
• "I used to love this place, but since it became Dobbies it has gone down hill."
• "The only time I go into Dobbies and everything just looks really sad.. it’s way too hot in there during the summer for a lot of the house plants."
• "Not a lot of gardening stuff for a garden centre, but a nice produce section and garden furniture."

Cafe and Restaurant

Pros:

• "The cafe had some nice scones & cakes."
• "We enjoyed a Full breakfast in the cafe."
• "The Victoria sponge cake was delicious with a lovely pot of earl grey."
• "The breakfast was really well cooked with quality ingredients and friendly helpful staff."
• "The cafe is very large and airy with a good range of food, drinks and snacks."
• "When the cafe is up and running it serves simple tasty food."
• "We had a meal in the restaurant. The food was lovely."

Cons:

• "Worst food I have had in a long time."
• "The actual place over all is good but the food at the restaurant was very poor."
• "You could break windows with my scampi."
• "The cafe was a huge letdown. Hardly any staff at peak times."
• "Service without a smile at the cafe. Miserable and unhelpful."
• "A serious lack of staff left us waiting over an hour to get a second drink after asking 3 different members of staff."
• "The cafe service is very slow. Takes 15-20 minutes to buy a coffee and a bit of cake."

Staff and Service

Pros:

• "A staff member came straight to us to check if we were eating in or take away."
• "Luckily the waitress serving was really good and very helpful so she sorted it out."
• "To be greeted by Mandy made our morning as she was extremely welcoming and helpful."
• "Lunch it's very nice with good customer service."
• "The staff are very pleasant."
• "Received wonderful customer service from Bruce and the manager."
• "Very efficient service from friendly staff, and good food swiftly served."

Cons:

• "There is clear discrimination against any customers who have any sort of mobility issues."
• "Service is non existent. Waited to be seated as per the sign and we were ignored by staff."
• "A serious lack of staff left us waiting over an hour to get a second drink after asking 3 different members of staff."
• "Service very slow."
• "Could be an amazing restaurant and cafe, but sadly, the service is so slow, and the staff are simply overwhelmed."
• "Staff rude and unhelpful, and lots of things unavailable."
• "The staff don’t seem bothered to seat you."