"The garden centre itself is great, good choice if not cheap."
"As a keen gardener this place is like heaven to me, it offers a huge variety of plants and with all the other businesses under one roof you can spend hours just browsing."
Cons:
"The building feels rather empty and like items are placed there to take up space."
"Since its refurb a few years ago the cafe, like the rest of this once pleasant garden centre, has lost its character and just feels too corporate."
"The plants at Dobbies looked on good shape but nothing unusual or - 'oh my goodness! I would love to have that!'"
"Very disappointing range and quality of plants and garden products."
"I used to love this place, but since it became Dobbies it has gone down hill."
"The only time I go into Dobbies and everything just looks really sad.. it’s way too hot in there during the summer for a lot of the house plants."
"Not a lot of gardening stuff for a garden centre, but a nice produce section and garden furniture."
Cafe and Restaurant
Pros:
"The cafe had some nice scones & cakes."
"We enjoyed a Full breakfast in the cafe."
"The Victoria sponge cake was delicious with a lovely pot of earl grey."
"The breakfast was really well cooked with quality ingredients and friendly helpful staff."
"The cafe is very large and airy with a good range of food, drinks and snacks."
"When the cafe is up and running it serves simple tasty food."
"We had a meal in the restaurant. The food was lovely."
Cons:
"Worst food I have had in a long time."
"The actual place over all is good but the food at the restaurant was very poor."
"You could break windows with my scampi."
"The cafe was a huge letdown. Hardly any staff at peak times."
"Service without a smile at the cafe. Miserable and unhelpful."
"A serious lack of staff left us waiting over an hour to get a second drink after asking 3 different members of staff."
"The cafe service is very slow. Takes 15-20 minutes to buy a coffee and a bit of cake."
Staff and Service
Pros:
"A staff member came straight to us to check if we were eating in or take away."
"Luckily the waitress serving was really good and very helpful so she sorted it out."
"To be greeted by Mandy made our morning as she was extremely welcoming and helpful."
"Lunch it's very nice with good customer service."
"The staff are very pleasant."
"Received wonderful customer service from Bruce and the manager."
"Very efficient service from friendly staff, and good food swiftly served."
Cons:
"There is clear discrimination against any customers who have any sort of mobility issues."
"Service is non existent. Waited to be seated as per the sign and we were ignored by staff."
"A serious lack of staff left us waiting over an hour to get a second drink after asking 3 different members of staff."
"Service very slow."
"Could be an amazing restaurant and cafe, but sadly, the service is so slow, and the staff are simply overwhelmed."
"Staff rude and unhelpful, and lots of things unavailable."