Haskins Garden Centre West End Reviews Summary

Accessibility

Pros:

• "Plenty of disabled parking spaces."
• "Wheel chair accessible, toilets close by."
• "Spacious for my wheelchair."
• "This is an excellent Garden Centre which is ideal for wheelchair users."
• "Nice place for a good afternoon out, all with disabled access, clean toilets."
• "Also Toilet facilities with separate disabled facility."
• "Plenty of space for him to manoeuvre (although the toilet was a bit of a squeeze)."

Cons:

• "I had my Partner with me whom is disabled and found that there isn't anywhere for a wheelchair."
• "For such a large parking area, there is not one parent and baby space."

Restaurant Experience

Pros:

• "Always great food, and a lovely shopping experience."
• "The restaurant has a wide range of choices of cold and hot food to cater for all sorts of tastes."
• "The food choices were great and we could all find something we liked."
• "Much better value & quality than many afternoon teas that I've had."
• "The restaurant has an excellent range, reasonably priced and lovely atmosphere."
• "Really excellent breakfast with either 5 item plate or an 8 item plate before 11am daily."
• "Food is great coffee is great staff are happy and friendly."

Cons:

• "We queued over 30 mins just for a sandwich."
• "Horrendous experience in the restaurant today, absolute chaos."
• "Lack of experienced staff in the restaurant."
• "What let's it down is the staff especially in the restaurant."
• "Very disappointed with the restaurant food today, dry and tasteless."
• "Awful experience! Definitely wont be returning."
• "This has left a bitter taste in our mouths now, what a shame… I don’t think we will be eating at the restaurant again."

Staff Interaction

Pros:

• "The staff are so friendly and thoughtful, they are always helpful if I can't find what I want."
• "Staff are always friendly and helpful."
• "The lady who served us was friendly and helpful and gave us boxes to take the leftovers home."
• "All staff were friendly and helpful bar one .. the cashier."
• "The staff are very polite and attentive to customer requirements."
• "The staff were friendly, helpful and explained what we were to do."
• "Staff are very knowledgeable and helpful."

Cons:

• "Staff can sometimes be a bit offish."
• "I found the staff that I dealt with, quite rude and very annoyed."
• "What let's it down is the staff especially in the restaurant."
• "Staff weren't that friendly either."
• "Found the catering staff to be very short on respect with a poor attitude and unhelpful."
• "Staff in restaurant were terrible."
• "The lady serving was most indignant and uncooperative."

Value for Money

Pros:

• "Their strings of lights were very reasonable."
• "Great value for money at the café, lovely environment."
• "The cream teas they offer on a Sunday is also extremely good value."
• "The food was not only great value but delicious."
• "Quality plants at good prices."
• "The breakfast was fairly good and reasonably priced."
• "The Scones are really delicious and tasty."

Cons:

• "However 3 stars rather than 5 because it is expensive compared to other garden centres."
• "Although the products are well laid out and are good quality I'm afraid the prices are OUT OF THIS WORLD."
• "Ridiculously overpriced for a slice of cake which was dry and quite tasteless if I'm honest."
• "For 2 ices of cake and 2 cappuccinos we paid £17."
• "Last couple times have had mac and cheese at restaurant you could not taste cheese at all it was just bland and expensive for what ya get."
• "The rest of the stuff they sell is very much overpriced."
• "£20 for a mini cactus in a pot? £25 for a little plush avocado?!"