Mamma's crepe & waffle bar Reviews Summary

Service

Pros:

• "Fantastic service, fantastic food."
• "Attentive welcoming staff."
• "Always made welcome here. Staff very friendly and enjoy their work."
• "Great service also. Thank you."
• "Service with a smile and always buzzing."
• "The staff were incredibly polite and attentive."
• "Brilliant friendly service, staff all amazing!"

Cons:

• "Head chef has a god complex and refuses to assist in cleaning kitchen."
• "The restaurant area felt a little unkempt, tables and floors should be cleared quicker once customers have left."
• "Disagreeing with bad reviews isn't great customer service."
• "If you are not going to engage with customers in a positive rather than very defensive manner which appears on literally every negative comment how can you improve the service and the quality of the food."
• "We were told at the point of ordering that it would be a half hour wait on food... After 45 minutes, we checked on progress with the waitresses and were told it's still on its way, but they never actually checked with the kitchen."
• "Waited 20 mins for coffee."
• "Service very slow."

Food Quality

Pros:

• "The bar is so nice, comfy and the food is amazing."
• "It smells amazing, the food is varied and special."
• "Absolutely amazing food, the lasagne was beautiful, everyone enjoyed their time there."
• "Popped down for Sunday lunch which was stunning!"
• "The produce used in cooking here is fantastic, the black pudding is up there, the bacon is cooked to perfection with the fat rendered and crisp, fantastic local sausages."
• "Fabulous food, great cocktails and wines."
• "The food was very good, hot, tasty and full of flavour."

Cons:

• "Sausages were burnt/over cooked."
• "Portions are generous size but quality of food disappointing and a bit dull."
• "All the food was cold."
• "The garlic chicken came swimming in garlic, but within in minutes of eating the dish my husband was throwing up."
• "The beef cheek sauce was dry, beef generous, but the sauce bland, dry and lacked depth of flavour."
• "A handful of leaves and 2 cherry tomatoes doesn't constitute a bowl of salad."
• "Extremely rude to customers, vile conduct by the manager towards children."

Ambiance

Pros:

• "What a lovely little place."
• "The little bar that Mama's is located in now since they moved from their big restaurant, is so nice to spend time in too, love the rustic decor and the snug in the corner looks beautiful!"
• "The restaurant itself is really lovely & a nice space to be in."
• "Was very happy it turned out to be a dog friendly place so could sit inside away from the hot sunshine."
• "The bar is excellent with great staff extremely friendly and helpful."
• "The food is delicious and the atmosphere is upscale cafe but quite relaxed."
• "The aesthetic and decor is fresh, modern and incredibly well done."

Cons:

• "Looks nice, busy place but most people complaining about how long it takes for their food to turn up some even leaving before their food arrives."
• "I don’t think a guy drinking pints on his own at the bar is a nice atmosphere maker."
• "Equally presenting customers with a scruffy drinks menu did not go down well."
• "No Lemon or lime as there wasn't any available (co op literally meters away) and ice was only a bit of bag end crushed stuff - although some extra provided 10 mins later."
• "Unfortunately they have an ice cream supply problem, so nothing on display."
• "Another waitress then dropped by later on and said 'Sorry but we're really busy' - BUSY! No. Our order got lost!"
• "The kitchen is in open view to the diners, but both the male cooks working in there, I have got to be honest looked a bit on the scruffy side."

Value

Pros:

• "Can't comment about the food as we didn't have any but the coffee was great. Strong latte and cappuccino, ideal temperature and a nice ambience, all for a very reasonable price so 10 out of 10."
• "The best pasta in town!"
• "Value was very good for the quality of the food and standard of service."
• "Prices are really great."
• "Very friendly staff, great food, reasonable prices."
• "Pricing is very reasonable."
• "All staff were very polite, good value for money 👍🏻"

Cons:

• "2 large slimline G&T's... Total £20. Were in Lincoln not central London. Really bad 😞"
• "A little bit pricier than average for the area."
• "Will definitely still charge you £3.95 for the fruit and onion scone experience!"
• "For £6-50, I want be visiting again."
• "That was really poor. I mean 15 pence at the most not £2.50."
• "£2 for a one-cup-pot of tea with generic bland tea."
• "Yesterday I paid 4.95 pounds for one slice of bruschetta...the most tasteless bruschetta that I have ever encountered."