Address: Tower 42, 25 Old Broad St, London EC2N 1HN, United Kingdom
Phone: +448714721468
Rating: 5.0
based on 109 reviews.
Professionalism and Expertise
Pros:
"Everyone we spoke with was polite, thorough, and fast to respond."
"The expertise offered by them provided a calm and guiding hand during my visa application process."
"Very professional team, definitely know what they're doing."
"They provided clear instructions about what information and documents are needed, and they demonstrated a thorough understanding of the process."
"They are extremely knowledgeable, experienced, and very pleasant and easy to work with."
"The lawyers were extremely helpful and knowledgeable from the first contact."
"This Company absolutely knows the Immigration process, they spend a lot of time making sure you are sending exactly the documentation that is needed to succeed."
Cons:
"When I contact them via phone, they suggest to send an email... A Visa process it's a tough and stressful, having people like them it's good because our future depends on them, we trust them and finally they don't seriously your request."
"Their initial approach is very formal and emails back and forth eventually get you an answer."
"After couple days my contact provided me a piece of paper with all the details for the next step, I realized one mistake was made I asked him to fix it, since this time no news from them...they don't reply to my emails."
Customer Service and Responsiveness
Pros:
"Their responses to inquiries are prompt and courteous, showcasing their attention to details and professionalism."
"From the very first meeting with them, their professionalism and speed in replying to my emails throughout the whole process gave me great peace of mind."
"Sebastian always provided a high level of service and Natalie was always happy to reply to any questions or issues of concern with detailed replies."
"They replied all our questions patiently in timely manner."
"Jules was always prompt in his responses, patient with my questions and requests and always confident in the success of our applications."
"Responses to emails are usually very quick even if it is just to say when a full response will be sent."
"Any question you ask is answered immediately."
Cons:
"Would have been nice to be able to have a 5-minute call to introduce your case."
Value for Money
Pros:
"Exceptional value for money."
"They are very professional, very thorough, provide value for money and Natalia Andrews and her team are excellent."
"They provide an excellent service which is priced competitively, and they sincerely care about your situation."
"Highly recommend the services and it's well worth the fee."
"I had a great experience with the company. I was greatly helped to obtain my citizenship and the whole process was as smooth as it could have been. Great vale for money."
Cons:
"Even by paying a little bit more for the lawyer fees (compared to the first lawyer) we ended up saving approximately 9k and applying for the wrong visa!"
Process Guidance and Efficiency
Pros:
"1st 4 Immigration turned what, at the time, I thought was the worst experience of my life into just a simple admin process!"
"They made the process easy for me."
"With them, the process sounded easy as 1-2-3, and it pretty much was when I look back."
"They were responsive to all my queries, provided templates and guidelines on how to go about my application."
"The extension process was explained clearly and easily."
"But once you sign things and get started, everything moves quick and is extremely efficient, documents are checked, lists are sent over and things happen on time."