The Pheasant Reviews Summary

Carvery and Food Quality

Pros:

• "The carvery meats, Beef, Turkey and Gammon were all very tender."
• "The carvery was absolutely amazing. I had the beef and it was melt in the mouth."
• "Fantastic carvery with a quality choice of meats, veggies, gravies, sauces and sides."
• "The carvery is the best around for miles .. The food tastes like proper home cooked food."
• "The carvery is excellent value for money and good quality."
• "The carvery was amazing. Meat was succulent and fresh. Best turkey I’ve had in a long time, so moist!! Veg was really tasty too!"
• "The food is always so delicious and cooked well."

Cons:

• "The carvery food is rarely hot enough with dry Yorkshire Puddings and stuffing."
• "The food was bland, the meat was shredded and the Yorkshire pudding was like rubber."
• "The carvery is not the best at 7pm! Parsnip half raw, stuffing tasteless, Yorkshire Puddings like rubber."
• "The beef was very dry, the potatoes were frozen ones, and the Yorkshire pudding was tasteless."
• "Over cooked meat, stale Yorkshire pudding, bland vegetables and a gravy that tasted no better than water."
• "Food (carvery) somewhat overcooked. Yorkshire puddings inedible."
• "At 7pm on a Monday it just seemed like off-cuts of meat left and dry end pieces."

Staff and Service

Pros:

• "The staff were fantastic. You could tell they were working so well as a team."
• "The table service staff were good."
• "Very welcoming staff, quick service at the bar, waiters/waitresses very polite."
• "Mel, who looked after us while we were there & she was fab, really friendly & helpful."
• "I would give the staff high marks for their friendly efficient service."
• "The staff were friendly and helpful."
• "The staff are always polite and friendly."

Cons:

• "The service was appalling, unhelpful non-existent table service."
• "Service was friendly and attentive as well."
• "The service was lacking. We booked in advance so we knew we had a table. When we got there we waited at the 'wait to be seated' sign for a few minutes before a staff member came over."
• "No member of staff asked if food was ok, & as there was only six people in restaurant at the time of visit, poor service."
• "The service was a little slow, but considering the date and the popularity of the carvery it was a busy time."
• "Staff who serve the meat are the most miserable people ever!"
• "No server came to check how our meals were, even though the restaurant was not overly busy."

Value for Money

Pros:

• "For just under £10 you can't go wrong!"
• "Very reasonable for giant portions of roast."
• "The amount was very good, adequate amount for our needs, if you want a bigger portion its only an extra £2 and really good value."
• "Reasonably priced, paid just over £70 for 4 drinks, 4 mains and 4 desserts."
• "Food prices are very good and a decent menu with loads to offer."
• "Price was very good and staff was amazing."
• "All the veg cooked to perfection... VALUE FOR MONEY."

Cons:

• "The only 2 issues were the drinks were not cheap."
• "Only 3 stars due to the now ludicrous price of a bottle of wine, with nearly all being north of £20 per bottle for ordinary wines which are a few pounds in the supermarket."
• "Poor value for money (Small portion size)."
• "A shocking display for the disgusting price of £12.50 per head."
• "The pudding, panacotta was MINUTE, not even a millimetre in depth! Delicious but certainly not worth £6.95."
• "I think it's unfair to charge the same amount for all desserts, something like £5.75."
• "The burger meal was not cheap. Wouldn't have this option again."

Facilities and Cleanliness

Pros:

• "The toilets were clean, but the dryer in the ladies wasn’t working and they could really do with a coat of paint!"
• "Absolutely amazing place. Very busy. Exceptionally clean."
• "There's plenty of parking."
• "With free onsite parking with plenty of space."
• "Visited at the time of the Jubilee, with live music and was a great night."
• "Really warm and welcoming place. All the servers were smiling and helpful."
• "A good dog friendly pub."

Cons:

• "The place needs a bit of updating though just to make the place seem a little friendlier and the toilets need to be re-fit."
• "The table and floor unders and around ut were filthy."
• "Tiles fallen from wall in gents. All in all, place, staff and food seemed tired."
• "The decor is in a bad state of repair with paint peeling off in various areas."
• "The soap had run out in the gents and in one of the cubicals the toilet seat was far from hygenic."
• "Despite its location, the Pheasant almost takes you back in time as you walk in."
• "The furniture was grubby and stained and serving staff seemed rushed off their feet - short-staffed."