Where The Pancakes Are - Flat Iron Square Reviews Summary

Category: Pancake restaurant London

Address: Arch 35a, 85a Southwark Bridge Rd, London SE1 0NQ, United Kingdom

Phone: +442038388810

Rating: 4.4
based on 613 reviews.

Pancake Quality

Pros:

  • "The pancakes were very delicious and filling too."
  • "The pancakes were fluffy and balanced batter."
  • "The pancakes were delicious."
  • "Honestly one of the best pancakes I’ve had in London."
  • "The pancakes themselves are good."
  • "The pancakes were, whether salty or sweet super fluffy, fresh and simply delicious."
  • "Perfect pancakes."

Cons:

  • "The pancakes were odd tasting to say the least. They tasted very salty with a bitter aftertaste which is nothing you expect from a pancake."
  • "The main concept of the restaurant is pancakes, but the pancakes are not good at all!"
  • "The Strawberry Pancake was soggy - and the batter had a very odd taste."
  • "The pancakes we found to be dry and just lacked the wow factor that we had expected."
  • "The pancakes were okay but the sausage was rock hard and the egg was extremely salty."
  • "The pancakes were a little dry for me."
  • "Pancakes didn’t come hot and one was burnt."

Service

Pros:

  • "He went out of his way to make sure my son with dairy intolerance was comfortable."
  • "I'm welcomed by very friendly staff."
  • "Friendly and helpful staff."
  • "The staff and service was amazing."
  • "Super friendly and well organized staff."
  • "The staff were so responsive and accommodating."
  • "The service was great- our server was tall with short blonde hair and absolutely lovely!!"

Cons:

  • "The let down here was the service. Very slow."
  • "The only upside down was that we waited way too long for our food."
  • "Tried to flag waiters again but was completely blanked."
  • "The service that we experienced was dire and lacked enthusiasm."
  • "Service took ages, we waited 15 min for a lemonade to be poured."
  • "Service is not attentive, they don’t remove the plates and don’t bring cutlery."
  • "We had to wait over 30 mins for the food to come."

Atmosphere

Pros:

  • "Relatively friendly and a good atmosphere."
  • "Lovely place to eat and drink, nice range of sweet and savoury food and drink."
  • "The atmosphere cozy."
  • "the atmosphere is really nice during brunch hours."
  • "Vibrant upbeat atmosphere, clearly very popular so worth reserving ahead of time."
  • "The environment is so open, fresh and calming."
  • "The atmosphere was great."

Cons:

  • "The music was BLASTING and it was totally crowded on a Friday lunch, so overall very very loud."
  • "The restaurant is small, and with one shared toilet you found the lines often extended past our table which was a little awkward."
  • "The atmosphere was very crowded and loud."
  • "It was also crazily loud inside - the tables are pretty close together so you can hear all your neighbour’s conversation."
  • "The tables are very closely packed together and it was extremely hot and stuffy."
  • "Queue outside took about 45 mins in the rain with no shelter."
  • "Also, if you are unfortunate enough to get a table upstairs, be prepared it's 10 degrees warmer up there."

Value

Pros:

  • "Worth a try!"
  • "Overall loved the experience and would definitely be returning."
  • "Would totally come back."
  • "The whole package was tasty and well presented."
  • "Great service and lovely atmosphere!"
  • "Amazing place!"
  • "Great tasting pancakes, and service."

Cons:

  • "Not worth £40 at ALL!!"
  • "It was barely filling for £16, and was truly not flavourful."
  • "And also its quite expensive, it was £36 pound + service that they add."
  • "The bill ended up being 90 pounds for 3 adults and 2 young kids, which is a lot for some flour pancakes and strips of bacon..."
  • "foods a bit pricey but always expected in London but bit more expensive than other pancake places and smaller portion sizes."
  • "It is very expensive for what it is."
  • "Overall we paid £40 for a very unsatisfactory brunch."

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