Dobbies Garden Centre Cadnam Reviews Summary

Category: Garden center Southampton

Address: Southampton Rd, Cadnam, Southampton SO40 2NB, United Kingdom

Phone: +442382510240

Rating: 3.9
based on 136 reviews.

Food and Drink Quality

Pros:

  • "Booked for afternoon tea which was very nice, the scones were lovely."
  • "Had an amazing fish and chips in the restaurant. The rest of the family also had lovely food. Massive jacket potatoes and large lasagne."
  • "Lovely garden centre, especially at Christmas. The attached café was amazing!! My partner and I shared a tuna melt and had cheesecakes for dessert."
  • "Excellent service, friendly staff good selection of plants supported by good cafe again with friendly staff recommend the Chocolate DripCake and Gingerbread Latte."

Cons:

  • "Very disappointed. Asked for toasted bacon sandwich. Came out not toasted. Bacon hardly cooked and very fatty."
  • "Dont eat here! The cheese and pickle sandwich was made from the cheapest, thinnest, brown bread with little filling."
  • "Service at the restaurant was good but the food was not. Few vegetarian potions, overcooked tart, potatoes full of black eyes."
  • "How sad. The once excellent restaurant has gone so far downhill the food is all but inedible. Our fish and chips were over-cooked, over-battered, greasy."

Service and Staff

Pros:

  • "I use Waitrose several times per week for shopping as I am local, every worker in there is very polite and helpful."
  • "Just love this place. Staff are friendly and helpful. Great restaurant with yummy cakes."
  • "Staff in the cafe were outstanding. Nothing was too much trouble and we did move 3 times, so not an 'easy' customer!"
  • "My friend took me here for the first time in November & since then we've visited Dobbies Garden Nursery most weeks. The staff in the cafe are such a credit."

Cons:

  • "Today my experience was awful there's seems to be a new lady working in Waitrose she has short blonde hair quite a big build with glasses. The most rude person I’ve come across."
  • "Service in the cafe is excruciatingly slow! We sat for ages in the outer seating and we're told twice that the staff were well aware we were there."
  • "Very dissatisfied with customer service. ....reduced price goods not recognized on till....staff most unhelpful when I queried total of my bill...."
  • "I like the place hate the service in the reptile bit the pay area is a square and they overlook you allot and serve people out of place."

Facility and Atmosphere

Pros:

  • "There are plenty of good quality plants and a nice range of gifts. Smart cafe with indoor and outdoor seating."
  • "Liked it and the fish there were so many and my favourite part is the working hot tub because you could see how much water fits and how it works."
  • "Great source for your gardening needs, plus an aquatic centre with experienced staff. Café has a good menu."
  • "Really nice garden centre this, there are a few about, I have been to others around the country and they are all worth a visit."

Cons:

  • "Only downside it was the very hot the inside of the restaurant area where we were seated, asked if we could be moved as it was so hot but no further response to our request."
  • "We stopped off here after having been for lunch down the road. We were looking forward to having a wander round and hoping to get a few things but it was so unbearably hot."
  • "Not one of the best Dobbies needs a good makeover. The cafe is on a slope and not very comfortable to sit in."
  • "Superb garden centre, just don't visit on hot days as its baking inside like being in a sauna, other than that all good."

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