Heavenly Desserts Hounslow Reviews Summary

Category: Dessert restaurant Hounslow

Address: Quarter, 19 High St, Hounslow TW3 1BQ, United Kingdom

Phone: +442037007231

Rating: 4.0
based on 292 reviews.

Service

Pros:

  • "Friendly she is and very professional." - Heavenly Desserts Review
  • "Waitresses were very keen to help." - Heavenly Desserts Review
  • "Emanuela seated us and came to check on how the food was too, she was so welcoming and kind!" - Heavenly Desserts Review
  • "Dana and Sarah were great and extremely helpful!" - Heavenly Desserts Review
  • "Emma, provided exceptional service during our visit. She was attentive, friendly, and made sure we had a delightful experience." - Heavenly Desserts Review
  • "Emma and Lucia were AMAZINGGGG! The heavenly hot chocolate lived up to its name!" - Heavenly Desserts Review
  • "Excellent service provided by Emanouela and lucia." - Heavenly Desserts Review
  • "Very good location, lots of shops and restaurants around." - Heavenly Desserts Review
  • "A lovely girl named Rheana was amazing and she not only provided the loveliest service but she was helpful and professional." - Heavenly Desserts Review
  • "I had the most amazing experience. From the moment we stepped in, the atmosphere was warm and inviting. The staff was incredibly friendly and attentive throughout our entire meal." - Heavenly Desserts Review

Cons:

  • "Service did feel slightly slow for the time of day." - Heavenly Desserts Review
  • "The staff looks really exhausted already and not so accommodating anymore." - Heavenly Desserts Review
  • "Ordered a £8 slice of chocolate cake and received an overheated, microwaved puddle of chocolate mush and a rock-hard tiny piece of cake." - Heavenly Desserts Review
  • "Waited for about 30-45 minutes for the below despite not being full packed that evening." - Heavenly Desserts Review
  • "We arrived at 21:00 on Thursday Eve, we were turned away as the lady told us that they are closed." - Heavenly Desserts Review
  • "The service was very slow even though there were more than 5 people working." - Heavenly Desserts Review
  • "Decor is great, unfortunately it all goes out of the window when the service is poor." - Heavenly Desserts Review
  • "The vegan waffles were ok, edible but it tasted very dry." - Heavenly Desserts Review
  • "Overpriced desserts and definitely not 'heavenly'." - Heavenly Desserts Review
  • "This place was very good when it first opened not anymore." - Heavenly Desserts Review

Food Quality

Pros:

  • "10/10 for the taste and quality." - Heavenly Desserts Review
  • "The desserts/drinks were freshly made in front of us." - Heavenly Desserts Review
  • "The cheese cakes were amazing, and we tried the maple chai latte too. So tasty!" - Heavenly Desserts Review
  • "The food was great and the service was incredible." - Heavenly Desserts Review
  • "The Oat Mocha and the Tiramisu Cheesecake were delicious." - Heavenly Desserts Review
  • "The luxury coffee is as described: heavenly, the waffles are so delicious!" - Heavenly Desserts Review
  • "The desserts were so delicious and yummy!" - Heavenly Desserts Review
  • "I had a delightful experience at the heavenly dessert restaurant. The atmosphere was clean and inviting." - Heavenly Desserts Review
  • "I have had an absolutely amazing experience. The desserts certainly are heavenly!" - Heavenly Desserts Review
  • "Best place in this area to go for a coffee and some dessert with friends, everything taste so GOOD." - Heavenly Desserts Review

Cons:

  • "Ordered a £8 slice of chocolate cake and received an overheated, microwaved puddle of chocolate mush and a rock-hard tiny piece of cake." - Heavenly Desserts Review
  • "Not even close to other Heavenly Desert locations across London. Ice cream was already melting when it arrived." - Heavenly Desserts Review
  • "The vegan waffles were ok, edible but it tasted very dry." - Heavenly Desserts Review
  • "Overpriced desserts and definitely not 'heavenly'." - Heavenly Desserts Review
  • "The staff was polite, if slow. This place could be so much better with a bit of maintenance and faster service." - Heavenly Desserts Review
  • "The only positive point was the staff were lovely. Other than that food was very expensive and very average." - Heavenly Desserts Review
  • "The dessert's quantity is too small, it is overpriced for blueberry French toast." - Heavenly Desserts Review
  • "Unfortunately today they let me down especially when I brought someone along to make them arrange further desserts at this place!" - Heavenly Desserts Review
  • "Absolutely disgusting service. Hung up on after calling to find out where my order was." - Heavenly Desserts Review
  • "The vegan waffles were ok, edible but it tasted very dry." - Heavenly Desserts Review

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