The Kings Arms Reviews Summary

Selection and Quality of Food

Pros:

• "They have a good selection of drinks, and I was pleasantly surprised by the choice of mocktails."
• "The meal was nice."
• "Delicious food, staff were friendly and helpful and really knowledgeable about allergens and able to advise."
• "The food was delightful - the cheese souffle to start was scrumptious."
• "Food was so outstanding we had evening meal for two nights on the trot."
• "Their food is incredible, very high quality and very tasty."
• "The food was great, very good quality and delicious."

Cons:

• "Sweets; terrible selection 6 choices 3 of which had nuts in, very poor."
• "Food however is not good at all over seasoned, tough / dry."
• "Roast potatoes like coal."
• "Food dry ...... below standards."
• "The veggies were cooked to an inch of their life and were so soggy they might have well been liquid."
• "The food was a basic one star had to send pork crackling back was covered in an unexplainable green dye."
• "Food was disappointing. Chips were inedible as was most of the veg which had been kept under heat lamps too long."

Service

Pros:

• "The staff are very friendly and make you feel welcome. They are very attentive without being intrusive, and helpful."
• "Staff was very warm and engaging."
• "The work staff couldn't do enough for you."
• "The staff were friendly and helpful nothing to much trouble."
• "Service was exactly what is needed with friendly attentive staff."
• "Brilliant service offered by Amber on both occasions!"
• "The staff are super friendly and knowledgeable."

Cons:

• "Very poor run down public house."
• "Would not recommend this venue to any persons looking for a quality place to dine."
• "The staff did not ask what is wrong. My plate was still full of food when it was cleared."
• "Staff pretty rude now and not the brightest."
• "The service was a little cold and unfriendly."
• "Waiting to order took ages as staff seemed more interested in conversing with each other than serving customers."
• "The staff had no idea what they were doing."

Ambience and Environment

Pros:

• "The environment is incredibly comfy and feels like a proper traditional pub."
• "Lovely to see our village pub brought back to life. Beautiful decor."
• "Lots of parking available and great choice of drinks."
• "Delicious food and drink served well in a warm festive atmosphere."
• "The set-up feels safe and secure without being over the top, and didn't detract from the ambience of a traditional inn of character."
• "A really lovely atmosphere inside."
• "It’s one of the loveliest pubs I’ve been to."

Cons:

• "Strange disorganised plating for some dishes."
• "Music was blaring out of kitchen and was annoying."
• "Dirty knives and forks."
• "Smelly flooded toilets."
• "The place was filthy... the staff were all wearing their own clothes which didn't look very professional."
• "What let the place down was the cleanliness. Both the men's and women's toilets were dirty."
• "The room we were sat in was very light and lacked atmosphere."

Value for Money

Pros:

• "The food was good and wholesome and good value for money but it didn’t hit any high notes for our party tonight."
• "Brilliant food as you'd expect from the White Brasserie group and for the quality it was really good value."
• "We all thought the food was fabulous and good value."
• "We all thought the food was fabulous and good value particularly if you do the 2 courses for £20."
• "Very good value for money and the meat is perfectly cooked every time."
• "Great value."
• "Good value for money otherwise."

Cons:

• "Refused to accept cash even though it is legal tender. Insisted on card payment."
• "The bill came to over £80 which I thought was a bit excessive for lunch."
• "When the bill arrived we were charged £19.95 for the meal that was inedible and that we'd expected to be taken off the bill."
• "Food was massively overpriced for a very basic roast dinner."
• "Considering the prices and the fact there is so much choice in the area I would look elsewhere."
• "Over £30 for a bottle of prosecco that was 10.5% is possibly a bit excessive and disappointing."
• "Would not have been happy to pay full price for the meal we had."