Spring River Reviews Summary

Atmosphere and Service

Pros:

• "Excellent day, easy to book, service was warm & pleasant."
• "The interior was modern and bright and the tables were not too close together which was nice."
• "From a big smile at the booking desk to a really friendly pair of waitresses, it was a really nice evening."
• "The atmosphere is like a cozy corner pub."
• "The atmosphere at this great pub is absolutely great."
• "The atmosphere is very informal, laid back with a local pub feel."
• "The service on table 31 was second to none!! Totally awesome."
• "The staff are so friendly and welcoming."

Cons:

• "Service real slow."
• "The service was very poor, I had to speak to the manager twice to get my meal."
• "Service was nice from friendly staff but the food was just so plain and average."
• "Service was poor; 15mins in and no-one had taken our drinks order."
• "The service was diabolical, our waitress was rude."
• "Service was very slow and a switched off coffee machine which we had not be warned was going to happen."
• "The service on arrival was very poor and the food was tasteless."
• "Door staff quite condescending and unhelpful."

Food Quality

Pros:

• "Food was lovely and came out at really good times."
• "Food was exceptionally good, plenty of fresh produce."
• "The food was well presented, hot and tasty."
• "Good quality of breakfast grub on offer."
• "Enjoyed the food, ate two days running whilst staying at the hotel."
• "Food is good for price and staff attentive."
• "Food was lovely and so was the service."
• "Good value, good service and the food is decent enough."

Cons:

• "The cheesy nachos barely had any cheese on them, just a lot of sauce and jalapeños."
• "The prawn starter was extremely small compared to other places."
• "The carvery could of been the large option from the 3 sizes you do."
• "The carvery was really cold, some of the roast potatoes were not cooked properly."
• "We had the carvery which seemed like it had been standing for a long time."
• "The menu was lacking, a lot of the menu wasn’t available."
• "The food, is what you expect, nothing special, just ok really."
• "Terrible. My booking said 9-11.30 and by 10.30 everything was cleared away."

Price and Portion Size

Pros:

• "Good price for the food as well and great portions."
• "Would I recommend I would say for the price we payed not bad good enough quality."
• "The starters and main courses were great value for money."
• "A very reasonable priced meal for a party of 4 with drinks."
• "Good value, good service and the food is decent enough."
• "Excellent service by a lovely lady, her name was Shaz, she helped me."
• "Good value, good service and the food is decent enough."
• "A very well run, good quality carvery and bar."

Cons:

• "The prawn starter was extremely small compared to other places."
• "The carvery could of been the large option from the 3 sizes you do."
• "For £62 ph. This was extremely poor in portion size."
• "The meat size was minuscule. My port was entirely Fat."
• "Although the food/ presentation looked fabulous, everything was really bland & had no flavour."
• "The carvery was not as nice it was cold not a good selection of vegetables."
• "Waiter took drinks order with a very pleasant manner but food was luke warm, poorly presented and mis described."
• "The carvery was absolutely delicious but the portion of meat was not generous."