The Picture House - JD Wetherspoon Reviews Summary

Atmosphere & Decor

Pros:

• "It's in an old cinema from over 100 years ago so the decor is all in keeping from the carpet to the posters on the wall."
• "They've done a really good job of converting this former Theatre into a pub."
• "Really nice setting/decor, took me back to my childhood."
• "Love the fact they have kept the terraced feel of a cinema. With movie star and movie advertising on the walls."
• "The picture house is situated in an old cinema style with fantastic ceiling decorations and original film advertising on the walls."
• "As the name suggests, this is a converted historic cinema (1910s), which makes it a stunning place to drink."
• "A lovely venue located in an old cinema - indeed, they still show films on Wednesday night."

Cons:

• "But as this is a converted picture house it is not the best for people in a wheelchair."
• "Well, what to say about this place... It's a pub, that was a cinema and they have a big screen above the bar that isn't turned on, such a waste."
• "From the outside you can tell it used to be a cinema but looks a little dark and unimpressive."
• "Parking is non existent and the atmosphere is on the noisy side."
• "The place floods sometimes being next door to the river, so its always closing and reopening."

Service

Pros:

• "Excellent service...no waiting at bar and food delivered very quick."
• "Staff are helpful and the venue is very tidy indeed."
• "The staff were really lovely and the food was spot on."
• "The employees are friendly and helpful as well as working hard to clean tables and meet customers' needs."
• "Staff were nice and efficient."
• "The staff are very good at picking up on children's orders and getting them to you as fast as possible, no matter how busy."
• "The staff were nice, proficient and welcoming."

Cons:

• "Unfortunately a handful of staff let the side down and service is inconsistent."
• "We were met by a rude and unfriendly staff member."
• "Awful customer service. The young lady with dark hair and glasses had the personality of a potato."
• "Out on works nite out and refused alcohol cus my friend was slightly drunk...very disappointed and disrespectful staff were awful."
• "We always seem to get really bad rude service here."
• "So disappointed, went in last Friday 29th july 2022. now I've been coming the butlers since it open, never have a met such rude staff."
• "Management couldn't be bothered with us."

Food & Drink

Pros:

• "Food was OK and came our quick."
• "Especially Fish and Chips are great."
• "The prices are very affordable."
• "Food is okay - It's a Wetherspoons so expect the food quality of one (Good for its money, in my opinion)."
• "Food was average although pretty much what you get for a weatherspoons, cheap and cheerful."
• "The pizza was a spicy meat, which was surprisingly nice."
• "Had a pepperoni pizza which was very nice, great value as usual."

Cons:

• "Food came my partner had a grilled chicken burger it was cold so sent it back."
• "Shame was disappointed with gourmet steak took meal back undercooked."
• "Cheap booze and food but the latter suffers from poor quality ingredients in my opinion."
• "Why oh why do your kitchen staff always put chips on plate of fish and chips unfit for consumption."
• "Went on Friday 7pm only to find they had run out of food."
• "Had a steak inedible. It was full of grizzle."
• "First time tried eating a small brunch wrap the bacon was burnt, I had to spit it out straight away due to hard black stuff left a bad taste in my mouth."