Bulls Head Reviews Summary

Food Quality

Pros:

• "The food for a chain is great."
• "Seriously the food is amazing."
• "The roast was absolutely delicious ive never had beef like their one it was out of this world tender and crumbly!!"
• "Food was fantastic - absolutely delicious."
• "Delicious food!"
• "Today the pork loin was amazing, extremely moist and tender."
• "The food was delicious."

Cons:

• "We waited too long for the food and when it came the roast beef was more like beef stew."
• "Burger was burnt, onion rings were hard and very small."
• "The roast potatoes tasted hard and old."
• "The vegan burger itself tasted nice but, the bun was over toasted."
• "The chicken was dry and horrible."
• "FOOD IS DIABOLICAL!!! - all just dumped out of a pot into the microwave."
• "The food was overpriced for what ended up being served up on our plates."

Staff Service

Pros:

• "Had my brothers wake here and can’t thank Chrissy and the rest of the staff enough."
• "Pleasant welcome, smiling staff."
• "The staff were incredible, checked everything for me and were really attentive."
• "Friendly staff."
• "Staff were attentive and chatty."
• "The staff are utterly amazing, so helpful and attentive and welcoming."
• "All staff were really helpful, attentive and knowledgeable of their menu."

Cons:

• "Service however was very slow on a Saturday afternoon."
• "Told by a staff member that there’s no place for us and that there’s no food served - rudely."
• "When asked about the difference in times, the staff were very rude."
• "Had a wake in the pub, some of the bar staff was rude."
• "The service was polite but wasn't great as the staff forgot our drink orders more than once."
• "The service was shockingly bad."
• "Service is normally good but not tonight unfortunately. Ordered drinks but they weren't put through so had to reorder."

Ambience & Atmosphere

Pros:

• "Atmosphere is lovely, looks great inside and out, soft lighting and music."
• "The atmosphere was fun and chilled."
• "Lovely place to dine out. Lovely Ambience and atmosphere."
• "Very nice atmosphere, loved the decor."
• "The atmosphere was busy, buzzy."
• "The area out the front is perfect for catching some sun."
• "The atmosphere was great."

Cons:

• "However it was hot where we sat down."
• "It seems when they are busy they cant cope. Need a better chef."
• "Arrived on time and taken to a table very much out of the way round the corner at the back right under the air con."
• "Only issue bar area in the pub is too small at busy times hard to get a table inside."
• "Not off to a good impression if the first thing you're greeted with is 'do you have a reservation'."
• "Until they change staff / management AND keep to the times for the kitchens, stay away."
• "We didn't appreciate the staff showing the contactless payment machine set to how much tip we should give."