The Boat Inn Reviews Summary

Value

Pros:

• "An absolute bargain at £9 ! very good indeed."
• "Really tasty food (Meal was huge)."
• "Great value for money with friendly staff, who provided great service even though it was really busy."
• "Delicious food, and plenty of it at a reasonable price."
• "Really reasonably priced!"
• "Reasonable priced."
• "The menu was very reasonably priced."

Cons:

• "It's should be fun place to visit with an adequate menu, but its expensive & a little disappointing."
• "Considering the menu only had five options on it. The food is seriously overpriced for the quality and quantity you get."
• "But it is very much on the pricy side, even for Chepstow."
• "The food is extremely overpriced for what was served, you're better off saving your money and getting a bag of crisps."
• "Also charging 40 pence for a splash of soda, ABSOLUTELY SCANDALOUS."
• "For what we were served and the low quality i found it to be overpriced."
• "I felt it was a little expensive."

Service

Pros:

• "Efficient, professional, good service."
• "Staff very helpful and polite."
• "The staff are incredibly hard working."
• "The young man waiting was right with us... Obliging, polite, cheerful and nothing too much trouble."
• "The staff were lovely and attentive too."
• "Extremely attentive and friendly service."
• "The staff were all attentive making sure that everything was ok for us and that we were ok for drinks."

Cons:

• "Service very slow, took over an hour for a Ham Baguette to arrive at the table."
• "Table service lacked energy and care."
• "At no point there was given a warning that the wait will be this long."
• "Took an hr to wait for food order n to told the kitchen was closed due to back log of orders."
• "We arrived at 7, sourced our own menus, chased someone to take our order at 7.30 and then had to wait until 8.20 for dinner to arrive."
• "Biggest let down is that you’ll often stand for 15 minutes waiting at the bar to be served only to then wait another 45 minutes to be given your meal."
• "After an hour and a half waiting time we asked, again, for our orders... They had been lost in communication despite having prepaid."

Food Quality

Pros:

• "The food was delicious, very tasty and nicely presented."
• "We had the most amazing baguette that was freshly baked served with a dressed salad and THE BEST chips I've ever tasted."
• "Delicious pub food and well kept beers."
• "Was amazed by quality of food. Freshly cooked. Fresh salad and potatoes with generous portion of freshly cooked chicken."
• "Lovely local pub with tasty food and a good selection of local beers."
• "The food we all ordered was delicious and there was plenty of it."
• "The food is excellent and of a high standard."