Miller & Carter Swindon Reviews Summary

Food Quality

Pros:

• "My steak was cooked to perfection. It was delicious, full of flavour and very tender... just perfect."
• "The festive burger was amazing!!"
• "The food was really delicious - I hadn't been to the restaurant for years but was delighted at the variety and quality of the food available."
• "The steak was out of this world, it melted in your mouth and was cooked just how I liked it."
• "All of us had the best steak dinners we had ever had. Absolutely delicious."
• "The steaks were cooked to perfection as we're the other dishes we had for starters!"
• "The food was amazing, having at our table a wide selection from steak, ribs, and burgers."
• "The steak is phenomenal, cooked to perfection."

Cons:

• "However after asking for salad with the Steak we had green veg. Both my burger and the Steak were hardly warm."
• "My wife's steak was not well done as she ordered but quite pink, we mentioned this and they took the steak away."
• "Ordered a well done steak with chunky chips, waiting over half an hour to be told basically it was my fault for ordering well done."
• "The food was a bit bland. So perhaps a bit of flavour."
• "The prawn cocktail we had was not freshly made and had clearly just been sitting in a fridge. Too cold and tasteless."
• "They really need to stop adding garlic to every bit of food they cook."
• "My starter fried Calamari was pleasant enough, but my main which was a 7 ounce rump steak was not good. I asked for it to be cooked medium rare and had great expectations. When my steak arrived, not only was it cold, but also over-cooked."
• "The food quality was top also the service was 10/10 every staff in the restaurant made a lot of effort to make sure their customers have a good service."

Service Quality

Pros:

• "Claire, our waitress, proved to be the perfect host, and was on point with service, recommendations and general attentiveness."
• "The manager and all the staff we interacted with were really friendly and professional."
• "The service was fantastic and the food was absolutely spot on."
• "The staff were very friendly and professional, the food was good!"
• "Our waitress was inexperienced, rude and seemed to not care at all."
• "The waitress we had was fabulous, in fact all the waiting staff were friendly & helpful."
• "The service was good- as always."
• "The service we received from Duncan, our waiter was incredible."

Cons:

• "At no point were we asked how our food was. When we gave feedback on the poor quality and our disappointment of the meal the Waitress simply said 'OK I'll let them know'."
• "At the end of the evening we had to go and track down my coat that was taken from me at the start of the night."
• "Serving staff were lovely. They mixed the table order up somehow. And gave our meals to the neighbouring table."
• "My meal was not what I'd ordered and had to be sent back and by the time the right one was given to me my husband had finished his meal."
• "The restaurant was boiling hot our table was next to a radiator we did ask the waitress to turn it down which she did but it took ages to cool down it didn’t spoil the night but we were uncomfortable through our meal."
• "The steak, which I ordered to be rare, was cooked medium AT BEST. Half the steak was well done, and this inedible, and the rest was medium rare."
• "Our first visit was excellent , service and food second to none. Our next visit for my husbands birthday was very disappointing."
• "Much better than a chain food. The steaks are done incredibly well (I had medium rare and it was stunning) the menu choices are brilliant and the chips are amazing. Not too expensive but I think well priced based on the food quality."