Dog & Duck Beefeater Reviews Summary

Value

Pros:

• "The price of a full breakfast and what you get is very good value."
• "Excellent value, provided one of their 40% off mains vouchers is used."
• "The family meal for £20 was good value."
• "For a chain restaurant the quality was pretty good. All meals looked and tasted great."
• "Good value with 40% discount food voucher."
• "It's a bargain as kids eat free."
• "Good food at reasonable prices. The food was of a high standard."

Cons:

• "Understaffed and over priced."
• "Its not that anything was particularly bad just a little underwhelmed and it is in my opinion over priced for what it is."
• "The over priced food was a joke."
• "Value is NOT value if the breakfast ('Unlimited Full English') is cold and tasteless."
• "The prices are shocking to what they used to be."
• "Also £20 for a steak n chips in a pub is a bit high."
• "The food was not worth the £15 we paid."

Service

Pros:

• "Was seated quickly and it was warm and clean."
• "Every time I visit I am treated amazingly, especially by Brooke who is always friendly, and helpful and says hello every time I visit."
• "Staff were lovely, and the environment clean tidy and welcoming."
• "Staff were polite, friendly, & attentive (not pushy) giving time to look at the menu & deciding what to have."
• "The staff are welcoming and attentive."
• "Staff were lovely and attentive."
• "The staff are very friendly and polite, and the food is excellent quality."

Cons:

• "They say unlimited breakfast but they don’t come and promote this or come and ask if you want more."
• "Appalling service waitress had a face that would stop a clock clearly didn't want to be there."
• "Staff need upskilling."
• "Service was exceptionally slow, waiting an hour for food, starter plates were not cleared before the mains came out."
• "Waited nearly 45 minutes to be served the drinks."
• "Poor service. Waited too long for first drink and between courses once served that is."
• "Service staff do not come across as happy, our waitress barely looked at us which does affect the atmosphere."

Food Quality

Pros:

• "The food was gorgeous! Generous portions so I was happy to pay the price."
• "Food arrived after a few minutes and was perfect as always."
• "Tasty food, ribs and chicken."
• "The meal was perfect, hot and tasty, clean cutlery, plates and glasses."
• "Food is cooked well and nicely presented."
• "Delicious food cooked perfectly."
• "The food was great and well presented."

Cons:

• "Funny smell as you arrive."
• "Food arrived roughly 30 mins later- however fish was obviously frozen, the chicken and ribs were cold and the gammon was overdone."
• "My ribs and chicken breast were dry. None of our food was hot, and all of us felt it was poorly cooked and less than tasty."
• "Calimari starter was oily, goujon starters were rock hard as overcooked."
• "The fried eggs were like rubber discs, the bacon not much flavour and the sausages not very good quality."
• "Food was mediocre at best. Mixed grill was poor quality, advertised triple cooked chips when in fact they are oven chips."
• "The roast beef was inedible tough and rubbery at nearly £15 for a main course terrible."