Address: Unit, 1b Kingsfield Ln, Bristol BS30 6DL, United Kingdom
Phone: +441179615044
Rating: 4.3
based on 117 reviews.
Customer Service
Pros:
"the staff always seem courteous and professional."
"Excellent service and great people to deal with."
"the staff are efficient and obliging and the prices along with quality of service and goods are also very good."
"Staff are good at answering questions on your car/van."
"Dealt with very efficiently by a friendly team."
Cons:
"Miserable, unhelpful 'staff'/kids stroppin around on their mobiles!"
"Extremely dangerous and v poor customer service."
"Staff and management need extra training on customer service."
"Not one of them made eye contact, said 'hi', or 'be with you in a sec' or even acknowledged my presence in any way."
"Rude staff and a rude man called Steve from so called management."
Efficiency
Pros:
"A new battery was fitted quickly."
"One of the cheapest prices locally."
"Fast, efficient and well priced."
"Quickly fixed my slow puncture, it's always busy here but everyone does their best to help you ASAP."
"Came in on a busy Saturday morning for a tyre repair and was still in and out within 20 minutes."
Cons:
"Book my car for tire change and they promise me that they will sort it out In 45 min but waited 2 hours they said I didn't book at all."
"Tyre was already off when they suddenly didn't have the quoted replacement and over an hour of waiting."
"Advised staff that I had MOT in 1 hour on arrival and had 2 cars in front of me. Not a problem to wait if there busy working but when my car was finally started after a 45 minute wait it still took 30 minutes to change 1 tyre because of constant talking and messing."
"3 hours to fit 4 new tyres."
"take ages to fit a tire and spend most of the time just waiting around."
Professionalism
Pros:
"They could’ve completely ripped me off, I wouldn’t of had a clue, yet they didn’t!"
"Really fast professional service."
"Great friendly service, if only all garages were as honest & helpful!!"
"Fantastic - quick and professional service with knowledgeable and friendly technicians."
"Great value tyres and dealt with in a friendly and professional manner."
Cons:
"Filthy hands, dirty clothing, No floor mat, No seat cover, no steering wheel cover, changed radio station."
"Just found out how unprofessional they are."
"Very unprofessional. They banging with the hammer to take the locknut out instead to use special tools and they damage my diamond cut alloy wheel."
"Rude, slow but cheap this place is the car change equivalent of Ryanair."
"Need tracking then I've now learnt to take it to a professional who will align your geometry properly, these guys are tyre monkeys, not qualified mechanics."
Integrity
Pros:
"Excellent, friendly service. They could’ve completely ripped me off, I wouldn’t of had a clue, yet they didn’t!"
"Just been to ablefit to sort out a puncture they were fantastic checked everything offered me all types of tyre and made me very happy not all superheroes wear capes."
"The Manager always sorts our family’s cars out for me, no matter what has happened to them and what emergency I have!"
"Definitely recommend this place. I had no idea what tyres I needed. They could easily have told me all 4 and I would have been none the wiser."
"Really genuinely nice polite blokes. Normally as a women attending a car garage I normally feel like they try and get more money out of you and looked down on!! However they were more than helpful and definitely made me feel comfortable."
Cons:
"They said I needed a new tail pipe and silencer... A main dealer has just confirmed that the knocking was caused by a broken coil spring!"
"Used before but after this awful experience, never again. My partner went into change 2 rear tyres, fitter then made a mistake and fitted 2 front ones instead."
"when I asked 'WAYNE' 'do they know what they are doing' I was presented with attitude, no apology or reasonable explanation."
"They ordered in the wrong tires but we were accused of supplying the wrong tyre number."
"To be told that I needed 4 new tyres when I originally went in knowing only one of them needed replacing."
Value
Pros:
"The prices are very competitive."
"most other garages only give a years guarantee on exhausts - Ablefit gives two."
"Good prices and I do check around."
"if you need tyres at a reasonable price then you won't go far wrong here."
"I will definitely visit again and will recommend to others - great prices for tyres!"
Cons:
"Wish I could rate lower but can't. Technician couldn't get the socket so had to use a hammer whilst the ratchet gun was still attached to the car and chipped paint off my wheels."
"Charged for tyre tracking when they asked me and I said no."
"Charged £15 to take the tire off, say they couldn’t fix it and put it back on again… not very Christmassy!"
"New tyres almost twice the price as that's all they had and wouldn't even negotiate."