Caraway Reviews Summary

Food Quality

Pros:

• "Loved the food it was so yummy! Perfectly cooked and a fab service really made the evening special."
• "The food is always amazing here."
• "Every dish was delicious."
• "The food was amazing so tasteful I have to say the best Indian food i have had in a long while."
• "The food was absolutely delicious."
• "Amazing food and service. One of the best Indian I would say."
• "Can’t believe that I got to eat amazing Indian authentic food with wonderful flavours."

Cons:

• "The menu itself has definitely been cut down so there was hardly anything to choose from."
• "Ordered food to be delivered! Came unusually quick... as if they had prepared it the night before."
• "The tandoori meat looked and tasted like it was yesterday's leftovers. Totally stale and hard to chew."
• "Recipe has changed."
• "I'm suggest to everyone don't go hear because of very very bed food."
• "Taste of food is bad quality."
• "The food is totally rubbish now. They don't even deserve a 1 star."

Service

Pros:

• "The staff were very considerate and helpful in trying to find items she can eat."
• "The staff were nice and brought the food out promptly."
• "Staff are friendly and really helpful."
• "Staff were friendly and helpful."
• "The manager and staff were massively helpful in sorting out our booking of 15, even brought out a birthday cake for us!"
• "Customer service is very good."
• "The customer service was outstanding."

Cons:

• "Staff neither can speak nor can understand basic English."
• "Terrible service on Mother’s Day - miserable waiters just slamming food down on tables."
• "Most staff walk around lost."
• "Bad service, waitress was rude, sarcastic and unhelpful."
• "Waiter also forgot to bring out rice so had to wait whilst others continued with their meals."
• "Horrible service! Took 20 minutes for the server to finally ask to take our order."
• "The service was very worse."

Ambience and Decor

Pros:

• "Ambience is good. Could lower the music sound though."
• "Nicely decorated building although it got a bit stuffy ~ maybe the ac units need replacing or better extractor fans in the kitchen?"
• "Decoration is nice."
• "Nice family atmosphere."
• "Decor and ambience is also very calm and not outdated."
• "Really beautiful authentic Indian decor."
• "The interior and vibe is that old style Indian restaurant with beautiful paintings."

Cons:

• "My only criticism is that given the nice decor the place wasn't squeaky clean and sparkling as you would expect."
• "The inside is very dated."
• "The floor throughout was sticky, also seats covered in glitter."
• "The tables are sticky so that the menu actually sticks to them."
• "However I am sure customers do not appreciate a place which is so cold that you dare not take off your jacket."
• "Nice decor, maybe a little too dim for a family restaurant."
• "Although this is a large restaurant there has clearly been a lot of thought (and money) spent on getting the cosy atmosphere just right."