Address: 10 Seamoor Rd, Westbourne, Bournemouth BH4 9AN, United Kingdom
Phone: +441202761023
Rating: 4.7
based on 459 reviews.
Food Quality
Pros:
"Amazing quality of fish and the food is top quality."
"Food is freshly cooked to order, and the batter is light."
"Fish and Scampi was divine! 5/5"
"Simply the best fish and chips I’ve ever had."
"The food is so fresh and always tasty."
"The fish is fresh and the batter nice and crispy."
"Best fish I have had for a long long time. Cooked to perfection with light crispy batter."
Cons:
"Yes food only very average and cold 'pot of tea' only made one full cup and very slightly over....stingy."
"To be honest, I was disappointed, I remember coming to this place 20 odd years ago and being suitably impressed. On this occasion, it all seemed extremely lame."
"Cod portion minuscule. Cod was tasteless."
"Not entirely sure if it was an one-off bad serving, but the chips and fish were very very bland.. no seasoning at all."
"All fish batter was soggy and inedible against the chips."
"Food not as good as previous visits, lots of oil on plate and chips soggy."
"Everybody says 'the best fish&chips' but I thought food was average."
Service
Pros:
"A special thank you to Vicky, and Melissa who looked after us."
"The staff were lovely and couldn't do enough to keep our daughter happy and accommodated, way above and beyond service we have experienced anywhere else when dining out as a family."
"The service is excellent; fast, efficient but also friendly."
"Great service, friendly, attentive, ensured we had everything we needed."
"Staff were very kind and friendly and they ask you if you need more chips every 5mins which is a laugh 😆."
"The staff were all very friendly and helpful."
"The staff were so friendly, caring and attentive."
Cons:
"The staff wasn't that friendly."
"The server assumed that the change was not to be returned which in hindsight of things, is okay, but due to that fact, I did not tip."
"These people couldn't run a bath, totally and utterly useless!!"
"After daytime meal waited so long had to ask for the bill in the end!"
"The staff appeared rushed and apart from very quickly asking if everything was OK as they walked by they did not return to offer further drinks or chips which are unlimited on the menu."
"Service robotic."
"The experience suffered a bit however as the staff were arguing by our table with a half naked customer that kept walking in and out of the restaurant."
Value
Pros:
"The lunchtime special is perfectly cooked cod and chips for a tenner with a pot of tea or coffee thrown in for free...and mushy peas too! Great value for money."
"Great food, great service and great value."
"Amazing fish and chips. Prices fairly reasonable considering the size of the portions."
"Tasty and good value."
"A very nice experience and very good value for money."
"To cap it off very very reasonably priced."
"Excellent value."
Cons:
"The server assumed that the change was not to be returned which in hindsight of things, is okay, but due to that fact, I did not tip."
"However, the cost of the same meal has increased by quite a bit - around 20%."
"Greed for money; stingy with portion size."
"Costly for stingy take away portions as they expect you not to see the ‘crisps’ before you reach home."
"The only thing I find is the price. About £10 for a meal deal."
"It's not the cheapest chip shop in town, but it's worth paying extra for excellent quality."
"Big order vegetarian / halal... unfortunately the standard of food dropped to half usual."
Atmosphere & Decor
Pros:
"Nice and cozy inside though."
"The restaurant itself has a great atmosphere, setting itself apart from other fish and chip shops."
"The place is clean, the energy is warm and welcoming."
"The decor is brilliant and has a modern contemporary take on a traditional fish and chip shop."
"The atmosphere was great, it was busy, but it didn't feel it."
"The decor was beautiful. Do highly recommend."
"Staff are warm and friendly and the restaurant atmosphere is relaxed, welcoming and well decorated."
Cons:
"Bathroom artwork humour was very dated and prob not for the Gen-Z era."
"It felt like I was an extra in EastEnders."
"Only issue: it was a bit cold in the restaurant, problem with heating."
"Couldn't see them cutting the chips fresh in front of us so by looks frozen chip's now which is a shame."
"You can't reserve tables, so I would advise arriving early in the evening. Otherwise, expect up to 1 hours wait."
"The only downside is that the queue is very long. We were told we had to wait for 20 minutes but it ended up to be 35 minutes."
"The experience suffered a bit however as the staff were arguing by our table with a half naked customer that kept walking in and out of the restaurant."
Wait Time
Pros:
"Never having to wait more than 20 minutes for our food."
"We went on a Tuesday afternoon, didn't have to wait for a table."
"We got seated quickly and we had our orders taken shortly after."
"We were seated straight away by the friendly team, service was quick and efficient."
"There is usually a queue, but it moves faster than you’d imagine."
"Feels like 5 minutes due to 'people watching' and the atmosphere."
"Can be a wait at busy times but it's well managed with the buzzer system."
Cons:
"The 30 minute wait for a table was more than worth it."
"Had to wait quite a while for the food as there were already quite a few people waiting."
"I personally have no complains apart from the 30mins wait outside the restaurant in the cold before been seated."
"can be a long wait but the fish and chips are good as is the restaurant."
"There can be queues both too dine in or take out. So make sure you time your visit or accept the wait out is well worth it."
"You can't book a table - you just turn up and wait in the queue."
"The only downside is that the queue is very long. We were told we had to wait for 20 minutes but it ended up to be 35 minutes."