Address: 145 Heol Tawe, Abercraf, Swansea SA9 1XS, United Kingdom
Phone: +441639731119
Rating: 4.4
based on 174 reviews.
Atmosphere & Setting
Pros:
"Lovely relaxed surrounding and garden area with waterfall."
"It's a lovely place with a beautiful quiet garden and a pretty little waterfall at the back."
"What a gorgeous beer garden it was, with a beautiful stream & pond at the bottom."
"Absolutely stunning country pub with rooms."
"A lovely Inn on the edge of the Brecon park."
"Very nice atmosphere, garden and staff."
"The Inn itself is pleasant with good decor we were served by friendly efficient staff."
Cons:
"Despite there being a nice grassed beer garden out the back, they don't allow dogs there."
"One issue is that our window didn't open and also no curtains."
"The bathroom ceiling also had water damage and the paint had fallen off into the sink and all over the floor."
"Only thing that was odd was the music that was playing."
"Small damp room away from the inn."
"The first room I was offered had not been checked, as the bed had Christmas decorations all over it and a Christmas tree in the corner."
Service
Pros:
"Thank you to the attentive staff for making the evening special."
"Brilliant service from the whole staff, excellent food (especially the cheesecake), clean restaurant."
"Staff were professional and very helpful and I thought it was good value for money."
"The staff were very accommodating even with us having 2 children."
"The waitress was so polite and efficient."
"The staff were really great, nothing was too much trouble."
"The landlord was outstanding, checking that everyone was ok. Excellent service and the waitress was also very Friendly."
Cons:
"Service is slow at best ! And manager let you wait at the bar while you waited to pay the bill after waiting at the table for 20mins."
"Very unwelcoming bar man. Didn't seem to know his main ales on tap."
"The general waiting staff are polite but ignoring customers and leaving them linger is never good, chatting at the bar is not a good enough excuse."
"A 40 minute wait for no one to come and take our food order, so we paid for our drinks and left."
"Abysmal service, 20 minute wait for a waitress to come and take our drinks order."
"Upon waiting at our table for a further 15 minutes receiving no service for food or drink, other customers were escorted to their table and their drinks order was taken immediately."
"We waited 20 minutes before anyone asked us if we had been seen too."
Food Quality
Pros:
"Excellent pub perfectly located with outside area which is dog friendly."
"The food was priced well and very very good."
"Food was lovely, reasonably priced and well portioned."
"Battered cod was lovely and crispy with succulent flaky fish."
"The minted limb cutlets were excellent along with a Guinness."
"It was one of the best Sunday dinner's I have ever had, the lamb was tender and veg was cooked to perfection."
"The beef was the best I've had in a long time."
Cons:
"Would avoid the lasagna as it's very much a tomato only flavour."
"Watch out for broken egg shell if you have eggs in the morning, both our scrambled eggs were filled with bits of shell."
"An expensive bottle of New Zealand Sauvignon Blanc was not available and was substituted with a (very) cheap alternative."
"I ordered the Tuna. It was so overlooked that I may as well have ordered a [dry] chicken breast."
"Mash was so thick it was more like butter, gravy had a skin on top."
"The described 'Bread & Butter' actually tasted like low cost 'Margarine' which was quite thickly spread and quite acrid tasting."
"My tuna was a white, leathery lump, I’m not sure how it had been cooked but it had not been seared."