Riva Blu Italian Restaurant & Bar, Leeds Reviews Summary

Authenticity and Quality of Food

Pros:

• "The food was 100% authentic and very tasty."
• "Food was delicious, came out in really good quick time!"
• "Absolutely amazing food, service, all staff are lovely."
• "The spaghetti Carbonara was to die for."
• "Riva Blu is an Italian culinary masterpiece! The authentic flavors, paired with a cozy ambiance, create a delightful dining experience."
• "The food recommendations by Lauren were at its top! The Tortino Al Cioccolato is a must try!!"
• "The food was great and the service even better."
• "The food was exceptional, the staff was friendly and the music... well wouldn't mind the CD."

Cons:

• "When it came it looked like dog sick 😂 the portion was also tiny."
• "The music was so loud, guests shouting- could barely hear my partner talking."
• "The only negative the dreaded service charge which most restaurants nowadays seem to put on the bill."
• "Our main server, Samu, was very lovely to us throughout the meal - very charismatic, attentive, and accommodating for us. However, the other staff did not make us feel as welcome."
• "The staff was rude. Ordered ribeye steak and asked for well done it was undone."
• "Cannot fault the service from any of the staff. All friendly, very professional and attentive to detail. The food was delicious and well presented with plenty to choose from on the menu. We were sat downstairs, which was fine, except it became very noisy and the music was quite loud too."
• "Fantastic food and attentive friendly staff. A very nice clean restaurant with a good atmosphere. We went for our anniversary meal and was provided with two complimentary glasses of wine, a nice unexpected touch."
• "Amazing service, fast responding to emails and even accommodated last-minute changes and requests! Had a dinner for 14 people and they printed personalised notes with every person's name, such a nice touch! Thank you!"

Service and Atmosphere

Pros:

• "This service is 100% spot on, without being stuffy or formal. The staff are prompt and mostly attentive."
• "The attention to detail from the kitchen gives a good presentation of the dish."
• "Fab experience here, our waiter Samu was very friendly and attentive throughout."
• "Visited on NYE, even though it was very busy this did not affect the service or food at all. Everything was delicious not a single complaint, the service was 5*."
• "Lovely meal, even though was busy staff were attentive and food service was fast and totally delicious."
• "Always enjoy the food here it never disappoints, staff are always friendly and helpful. Beautiful inside and attentive table service."
• "Outstanding food, welcome and service. We were a table of 12 for a Saturday afternoon pre-arena dinner. The food was excellent and Mario, who looked after us, could not have been more helpful, welcome or accommodating. He was superb."
• "Met friends here for a Christmas night out. Firstly I would like to say our waiter Laura (Italian) was an absolute delight. Friendly, engaging, helpful, she was so lovely. The best part of the meal."

Cons:

• "The music was so loud, guests shouting- could barely hear my partner talking."
• "Was then told the lasagne would take 45 minutes to cook so decided to order a beef pasta instead. When it came it looked like dog sick 😂 the portion was also tiny."
• "Food was ok but chicken was pink 😅 server seems To be in a rush to kick us out? Not sure but why keep coming to rush our order and clean our table? We will ask if we are ready. Calm down, to the male bearded waiter."
• "The staff was rude. Ordered ribeye steak and asked for well done it was undone."
• "Very unimpressed. Booked over phone for sons birthday meal. Arrived 20 mins early and advised to wait at bar and get drinks. Finally got sat down to only at that point be told half of the menu was unavailable, and had been for a number of hours. The half all our party wanted!"
• "Waited 45 min for a bread board the waiter forgot to bring it down, went here for my birthday treat, wanted 3 of ginos books but they only had one, the food was lovely but ordered the salad there was no basil in it, all rocket not very pleasant, the staff was lovely and very pleasant and after the wait very attentive."
• "My partner is allergic to nuts so let them know when we started to order, we had starters and mains. Starters were brought out then after 15 mins if waiting for mains he can over and said my partner cannot have the lasagna that she ordered as it contains nuts and they cannot make it without it?!?"
• "Dirty table. Went on saturday in a party of 10 people celebrating an 18th birthday party. On arrival we were seated together the end table where i was sat was Dirty with ingrained Dried food stuck to the table and Hairs stuck also to the table."