San Carlo Reviews Summary

Atmosphere & Decor

Pros:

• "The place itself was very well laid out and pleasing on the eyes."
• "I am impressed by the interior decoration and atmosphere as it was very modern and had great use of mirrors to brighten up the room."
• "Lovely atmosphere and service was top notch."
• "Setting is lovely, clean and modern."
• "Lovely restaurant with good atmosphere."
• "The inside is delightful on the eye, bright, cheery, and there are several photos of customers on the walls as well as some striking paintings."
• "The place is luxurious on the inside."

Cons:

• "The toilets which did not live up to the rest of the experience."
• "The toilets are disgraceful for such a high-end restaurant."
• "The place is a bit worn. Plants not watered. Toilet is smelly."
• "The whole place is very tired."
• "The cleanliness of the toilet area left a lot to be desired."
• "The gents facilities were in a poor state of cleanliness with urine on the floors and most disturbingly human excrement in the sink basin !!!"
• "Mens had a bin bag over a urinal and one under the other."

Service

Pros:

• "Staff are excellent and the food is top quality!"
• "Staff were impeccably attentive without being invasive."
• "The staff are genuinely friendly and knowledgeable."
• "Happy, helpful, respectful staff how treat you well and will serve you well."
• "You get 5 star waiter service at very affordable prices. Staff are incredibly helpful and courteous."
• "The staff from start to finish are attentive, professional and incredibly friendly."
• "The staff are very attentive with excellent service."

Cons:

• "Who this guy thinks he is to speak to any customer in the way he does is beyond."
• "Service then took a nose dive - staff were inattentive at best and just pissing about around the bar at worst."
• "After we specifically told the waiter of my wife she is allergic to gluten they have served to her fish with flour!!!!"
• "A waitress in golden hair and white tshirt rushed over and asked me in a bad manner, 'Have you paid?'"
• "Staff rude towards tables and rush you out of there they can't wait for you to leave."
• "Managers all standing talking 3 off them I presumed letting young inexperienced waiters / waitresses to get on with it!"
• "The manager was very dismissive."

Food Quality

Pros:

• "Both were equally as delicious!"
• "One of the very best meals we've had anywhere in Leeds, which is high praise indeed considering the competition."
• "Absolutely delicious, the seafood was so fresh."
• "The spare rib starter was amazing ...it had 3 of the meatiest and juiciest ribs cooked in a devine sauce."
• "Food was divine."
• "Tasty, authentic Italian food."
• "The popular lobster pasta was great, very well seasoned to accommodate the lobster flavour."

Cons:

• "The food was really average."
• "The food brought was clearly substandard and gross looking."
• "The steak for me was over cooked and the lobster wasn’t fresh well all the sea food wasn’t."
• "The penne were undercooked and the Tagliatelle was overcooked."
• "Lobster pasta has almost no lobster."
• "The food was absolutely mediocre."
• "The Italian food was bland and the dessert was rather odd."

Value for Money

Pros:

• "Best Restaurant in Leeds. Just be prepared to pay for the better service and top quality food!"
• "Prices are slightly higher than you would expect, but you get what you pay for."
• "While not cheap it wasn't over expensive and the quality of the food made it seem very good value for the money."
• "The pricing is incredibly reasonable, considering the splendid quality of food and stellar service rendered."
• "Great prices to top it off."