CULTO Reviews Summary

Food Quality

Pros:

• "The best Italian food in Leeds, the staff are very kind and fast attention."
• "Am a regular customer and the food is superb no matter what we choose."
• "The food is absolutely divine. Staff our very friendly."
• "The pizza is always to die for, cooked to perfection and with a great selection."
• "The pasta was cooked perfectly, and so delicious!"
• "The best gluten free pizza I've had to date, the base was nothing like the rock hard type I've come to expect."
• "The pizzas served at Culto are of extremely high calibre."
• "First time here and I will definitely return, great food, great atmosphere and great staff."

Cons:

• "However tonight's delivery was sadly a real letdown. My food arrived an hour after ordering and was cold."
• "Got given a voucher as a Christmas present, really disappointed to find out they’re only valid for 6 months."
• "I used to love going to Culto and visited frequently. However, I was very disappointed with my recent experience. Yesterday, I ordered some pasta and pizza, but they were tasteless."
• "We have been to Culto many times before for Gluten Free Pizza and had always been good but today was a game changer it arrived burnt."
• "We ordered pizza on Saturday, it was not baked properly, pizza didn't even come sliced as usually, taste wasn't good."
• "Difficult to order online. Wouldn't accept card and only accepted order when we said we would pay cash."
• "Pizza used to be the best in Leeds. Now it's over cheesed, ordinary dough and predictable topping."
• "I pre-ordered 6 pizzas on Ubereats, when the scheduled delivery time had passed I called the restaurant and was hung up on."

Service

Pros:

• "Staff always friendly and efficient. It's no wonder it gets busy most nights of the week."
• "Staff were responsible and friendly. Only downside is the little time you have to choose to order."
• "Coming from a fellow hospitality professional service was brilliant but the delicious pizza was the cherry on top."
• "Love, love, love this place. Incredible pizzas, good value drinks menu -- and staff that look genuinely happy to be there."
• "The attentive and knowledgeable staff ensured that our meal was a memorable one, providing excellent recommendations."
• "The service was really good 10/10 so polite, helpful and funny! The food was great and delicious to enjoy."
• "An amazing place, have been here for my girlfriend’s graduation and for our anniversary. The owners are always extremely warm, cheerful and happy to help."
• "Amazing waitresses with the best customer service. Thoroughly enjoyed our meals, would definitely come again."

Cons:

• "Food was delicious and a 4* Service deserves 1*. Really disappointed at the lead waitress who was rude and unwelcoming."
• "Just moved to the area and didn't realise you could only order online. So I rang again only to be met by an extremely rude man."
• "Service could have been quicker and abit more attentive but they were busy so that can be excused and to be fair they were all lovely."
• "To say that we were rushed by the staff is an understatement."
• "Very nice food but as not been able to book a table you have to queue in the street in the cold to wait for a table which is a put off in the winter especially."
• "I've never been to a restaurant before and had such shocking customer service. No hi or pleasantries when we arrived just told to sit down."
• "We were struggling to find a nice place for a meal on Boxing Day and came across Culto by chance. We gave it a go and ended up having a great meal!"
• "Great Pizzas - but don't order a delivery. Second time they have let us down. An hour and 40 mins after ordering we had to cancel - had no phone call, no message."