The Priory Reviews Summary

Food Quality

Pros:

• "The food was lovely and hot and portion size was very good - especially the Fish & Chips."
• "Food is always well presented and tasty."
• "The food itself was fairly decent, standard pub food."
• "Food was hot nicely placed on plate. Food was good quality and quantity."
• "The taste, quality of the food was amazing."
• "The food was really good, hot, well cooked and large portions."
• "The food arrived hot and smelling amazing."

Cons:

• "The mixed grill was only half eaten as it was mostly inedible due to the steak being mostly gristle or fat."
• "Food was awful. Everything over cooked."
• "The chicken dippers were over cooked and unediable."
• "Potatoes on cavery werent nice. Mash was solid and not creamy at all. Meat fatty."
• "Everything on the plate seemed to taste burnt."
• "The sausages were awful, overcooked, and quite cardboard like."
• "Food was mediocre and portion size poor."

Service

Pros:

• "The staff were friendly, the tables were nice and clean with all condiments available."
• "The service we received was great, both Sharon and Nicola always make us feel welcomed and comfortable."
• "I was served by the lovely Sharon who is always very pleasant and has a warm and welcoming smile."
• "The staff were incredibly friendly."
• "Service and attitude of all the staff we dealt with was excellent."
• "Staff friendly and table looked nice."
• "The staff that are there are very friendly and helpful."

Cons:

• "Wish I could say the same for the curt manageress who treated each new table as an inconvenience."
• "Certainly won’t be returning - appalling service and an uninviting atmosphere."
• "Service was a bit hit and miss, a few staff around but only one person really taking orders and not that attentive."
• "Also some of the staff could do with going on a customer service course as pointing when asked a question is not a reply I would expect."
• "Ruined my whole day, serving staff talking to me like I have to pay her for that."
• "Very poor service no customer service skills the manager being the worst of all."
• "Staff not interested and unhelpful."

Value for Money

Pros:

• "Excellent value for money."
• "Good value, would definitely recommend."
• "Really nice meal, considering the price it was great value for money."
• "Real value for money at The Priory."
• "It's all very reasonable too."
• "The food is great with the price remaining very reasonable in these difficult times."
• "Priced to win over even the most frugal hungry tummy."

Cons:

• "Also ordered garlic prawn dish with rice tasted good but value was very overpriced."
• "Haluomi fries didn't taste of anything was over cooked and massively over priced."
• "Vegan cauliflower bites ridiculously priced at £4.89 for 4 tiny pieces."
• "For £14.00 with a few chips and 3 overcooked onion rings and some peas!!!!"

Ambiance and Cleanliness

Pros:

• "The pub was very clean all through."
• "The atmosphere of the restaurant was nice."
• "Nice pub/restaurant with a play area for the kids."
• "Clean, covid compliant, fantastic food, great portion sizes for really good prices."
• "The pub itself is very clean and the staff very friendly."
• "The atmosphere of the venue is really welcoming, the decoration was well done."
• "Top marks for cleanliness of toilets."

Cons:

• "The area where we sat was filthy, we had booked a table last minute, we were shown to the table my husband had to clear the table first of food before we sat down."
• "Dirty tables everywhere and quite frankly a horrible atmosphere."
• "The toilets also had a really bad, strong odour on all occasions."
• "Rude manager (female) & filthy tables despite the restaurant being near empty."
• "Very little atmosphere."
• "The children constantly screaming wasn't."