Bakers Dozen Reviews Summary

Food Quality

Pros:

• "Enjoyed the food. Tomato soup was very tasty and my steak was cooked just right."
• "Both my wife and I enjoyed our meal and would recommend the pub for adults and those with children."
• "Roast beef dinners were lovely, piping hot and cooked just right."
• "The food was really nice and excellent value."
• "Chicken cooked perfect and the service I could give 10 stars."
• "Everyone's food was correct and tasty."
• "Food was very nice indeed."

Cons:

• "Got served cold food after waiting 40 minutes."
• "The service was dreadful and the food wasn't much better."
• "Food was average at best."
• "Korma was as thin as dishwater."
• "Low quality food prepared by people who don't care about their jobs."
• "The chicken was burnt and was so hard you could not bite it."
• "The food when we did get it was dry, cold and tasteless."

Service

Pros:

• "Cannot fault the staff as they were doing their best, due to staff shortages."
• "Called in for a late lunch today with the Mrs. Got 2 Korean Burgers and a Nachos to share and food was spot on 👌 the lad serving us, Korben, was friendly, polite and had great customer service skills."
• "Staff were great! Very friendly and were busy as there was a large group here at the same time, kept us up to date with when our food would be served etc."
• "The staff work so hard to make sure you have a great time we are looking forward to coming back."
• "Staff are always welcoming they are happy to help."
• "The staff are really friendly and helpful which gives it a plus star."
• "The staff were very friendly and obliging."

Cons:

• "The service from the young blonde girl with glasses on was appalling threw the meals on the table."
• "She was incredibly rude."
• "Very poor service not happy at all my mum who is disabled was very irritable at the waiting time."
• "Absolutely shocking never have i had this before food was stone cold not one meal came out together as they were waiting for chips to be cooked."
• "The Waitress then came over looking very unkempt, scruffy with no mask or gloves."
• "The team leader Jamie walked past me on her mobile phone as I approached the bar to order something and as I said excuse me she turned and said yeah, she didn't take her phone away from her ear for most of the conversation."
• "Today I felt I was being an inconvenience."

Cleanliness and Decor

Pros:

• "COVID safe and secure. All staff with a mask or visor on."
• "Felt safe enough with the measures that were in place."
• "Nice atmosphere, empty tables cleared off quickly."
• "Staff lovely and everywhere seemed clean & tidy."
• "The entire venue was sparkling so it was clear that there was a very effective cleaning schedule going on."
• "The restaurant was clean and tidy and I look forward to my next visit here."
• "The pub itself was clean and tidy."

Cons:

• "Even then looking for a seat was hard as the cushions on the round booths were very worn and black with dirt."
• "Needs a refurb, desperately. Decor is very dated."
• "Seats in total need of repair."
• "This place seriously requires a revamp. Worn seats down to the lining, scruffy, cold."
• "Inside is quite shabby leather all ripped on the seats."
• "The place is very uninviting and could do with a complete overhaul."
• "The place needs a good clean up, every seat in the restaurant is filthy and leather worn off every seat."