Banana Tree Battersea Reviews Summary

Food Quality

Pros:

• "Really delicious food! An expansive range of vegetarian and vegan food as well as the usual meat and fish options."
• "The food was freshly done, couldn't resist the drinks 2,4,1..."
• "The food was really yummy & full of flavour. We certainly didn’t leave hungry."
• "The food (Chicken Pad Thai) was AMAZING and the lychee martini was good."
• "Lovely taste of south east Asia."
• "Very tasty food, fish + vegan options available."
• "The food was tasty and fresh."

Cons:

• "A couple of their menu items are a bit over-priced for what they are."
• "I ordered Laksa soup last night. And i must say it is the worst looking and saddest laksa I ever tried."
• "Food came within seconds and was worryingly quick... Had a sweet and sour chicken and the sauce was congealed suggesting it had been reheated."
• "The food lacks character, and the portions are tiny and badly cooked."
• "The food doesn't deserve more than two stars, papaya salad was bland, katsu curry was meh, and the tamarind fish was sickly sweet."
• "Their curries have no authenticity and their chicken dishes are dry."
• "The pad Thai is just a plate filled with oil and no real flavor."

Service

Pros:

• "We love Jo! We didn’t have a table reservation but she managed to work her magic and squeeze us in!"
• "Thank you Marta, you are the best waitress. It took you five minutes to clean everything up."
• "Jo's exceptional service made our dinner a truly unforgettable experience."
• "Excellent service from team leader Brijesh Viegas. He was extremely Attentive, friendly, humble and timed everything perfectly."
• "The service was amazing. Very happy mummy here! 😊"
• "Service was excellent, we got send wrong starter but Laura was super helpful and resolved our issue very quickly with very kind approach."
• "Jo was the best manager she catered for us perfect we weren't even going to come to banana tree but she was so welcoming loved her hope she is here always service with a smile :)"

Cons:

• "Customer service doesn’t really seem good, I felt the host weren’t welcoming."
• "We had the most awful interruption from the manager called Jo... She got really aggressive in her mannerism and rude..."
• "We did not receive a check back on our mains either so literally the whole time we was in the restaurant not one member of staff checked back on our table which I find completely unacceptable."
• "The service was pretty mixed. Mostly inattentive until we paid, and then it felt like a rush to get us out."
• "Standard thai food but very slow service."
• "Servers only came over if you clearly waved at them and rarely checked on us."
• "Service was pretty bad. You have to download their food menu but can’t order online and have to call waitress to take your order."

Ambiance

Pros:

• "The Battersea restaurant has such a lovely atmosphere."
• "The background music was interesting and uplifting."
• "What a stunning place to have your food in this absolutely peaceful and delightful restaurant."
• "The atmosphere is lovely, quaint with low ceilings and warm lighting."
• "As you enter you can sense the ambiance and atmosphere they were welcoming and with different corners to sit, you really feel at home."
• "Nice atmosphere with lots of young people, groups of friends and families."
• "The vibe and service felt very generous."