Côte Chiswick Reviews Summary

Service

Pros:

• "Staff as friendly as ever and what's more they read the requests on your online booking! Food great again, that's why we go, see you again soon!"
• "The staff were very welcoming too."
• "Excellent menu backed by efficient, friendly service."
• "Everything is on point with service and lovely atmosphere!"
• "Super friendly and could not do enough for us."
• "The staff is well trained, courteous and polite."
• "The bartender and waiter deserve special mention for their outstanding service - they balanced professionalism and friendliness flawlessly."

Cons:

• "Came on a Sunday around 1pm for a table of 2. The venue wasn't packed but busy still with plenty of staff to manage. We were seated and it took 30mins for a member of staff to come over and take a drinks order."
• "The waiter was, I suppose, trying to be familiar or funny, but came across as a bit rude."
• "nice food and polite staff but unfortunately slow service, 20 mins for taking the order, 40 mins for the food and missed a main."
• "The manager all this time was nowhere; even when I first asked him if we could sit outside, he said yes, and would send someone to clean, but he forgot it, hence the waiting."
• "Took 20 mins to order."
• "Hard to get the attention of a waiter, had to look around and stare one down."
• "Service is painstakingly slow, and inattentive."

Food Quality

Pros:

• "Food was nice, I had the monkfish and my aunt had the salmon dish both were tasty and with quality ingredients."
• "The food was of good quality/freshly prepared/tasted very nice."
• "The food was delicious (beef Bourguignon was perfect)."
• "The food and service are excellent, proving to be good value for money."
• "The food was exceptional, & the potato’s gratin is literally the best I’ve ever had."
• "Food always cooked & presented to textbook. A pleasure to dine at! Thank you."
• "Absolutely delicious food."

Cons:

• "The food are quick but it seems they are a bit overcooked. It is a little bit dry, not juicy."
• "Childs pasta came out having been nuked in a microwave we had to wait ages for it to be cool enough to eat, chips cold and rubbery, and French onion soup luke warm and filled about two thirds of the bowl it was presented in."
• "The pork belly was quite over cook and dry."
• "It arrived very cold, (this is not the first time) the dauphinois potatoes were such a small portion not worth the price."
• "The food was bland, of poor quality and bad service."
• "The steak frites came as one piece stake, overcooked, dried, lukewarm, chewie and was very difficult to cut with the knife."
• "Food, well, bland and uninteresting. Over cooked. The chicken was dry. The minute steak tough."

Atmosphere

Pros:

• "Quiet and bright ambience. My cup of tea restaurant!"
• "Lovely chiswick restaurant. Super busy the week before Christmas but staff worked so hard and made it a great experience."
• "Gorgeous atmosphere!"
• "The restaurant has a modern interior."
• "The place feels cosy and the ambiance is nice."
• "The breakfast was really tasty, with a relaxing Sunday ambience."
• "Lovely location, lovely dining area!"

Cons:

• "Some may find the amount of traffic passing by unpleasant for an outdoor dining experience."
• "The tables are arranged far too close for my liking."
• "I find the acoustics in Cote make it hard to conduct a conversation."
• "Cozy atmosphere, but way too noisy on the ground floor on a weekend night."
• "something with the acoustic that makes the noise unbearable when it's too busy."
• "VERY NOISY !!!!!"
• "No atmosphere no apology we were hit for the starters and drinks plus service charge."

Value

Pros:

• "Value for money is tremendous. Well cooked food good varied menu."
• "Food reasonably priced."
• "The food was such great quality and portions and the set menu is also great value for money."
• "Excellent value 2 courses for £16.95 with super service."
• "great food with a nice relaxed atmosphere at a reasonable cost."
• "The prices are reasonable."
• "£20 for 3 course = great deal!"

Cons:

• "A bit taken aback at the £135 bill for the experience we had."
• "9 pounds for a glass of mediocre wine is really too much."
• "In my opinion. This restaurant is not value for money."
• "Overpriced for what it was."
• "how silly it is to pay absurd prices for poncy, not all that tasty food that isn't really anything special."
• "only negative is the 12.5% tip which is automatically put in the bill."
• "No good experience at all."

Management

Pros:

• "They do care about their customer service a lot, so I believe it was just a one-off situation."
• "Always enjoy taking people to Cote Chiswick."
• "Back again after their make over and the colour scheme is very nice which adds another layer of enjoyment to this guaranteed to please restaurant."
• "Service very obliging! It's become a Sunday treat for me. Strongly recommend !!"
• "Had a lovely Valentine’s Day meal, the decor and service made it special."
• "Great food and excellent decor."
• "Excellent food, excellent staff. Exceeded our expectations."

Cons:

• "The manager all this time was nowhere; even when I first asked him if we could sit outside, he said yes, and would send someone to clean, but he forgot it, hence the waiting."
• "The manager has been flirting with male guest and kept forgetting about other tables."
• "The staff, not the lovely waiter, but the management, were rude, unprofessional and tried to shuffle us around from one table to another."
• "We waited 45 Minutes for the main course and left without eating. No atmosphere no apology."
• "This restaurants reviews are going further and further down. I was a loyal customer until they stopped accepting cash."
• "Need new management."
• "Won’t be ordering takeaway from here again."