Station Reviews Summary

Category: Pub Fleet

Address: 1 Fleet Rd, Fleet, GU51 3QJ, United Kingdom

Phone: +441252614839

Rating: 4.1
based on 152 reviews.

Staff and Service

Pros:

  • "The staff all very friendly and helpful."
  • "All of his staff were absolutely great and worked hard to ensure that all of our guests were well looked after."
  • "Nice and friendly staff with professional attitudes."
  • "Staff were very welcoming and attentive."
  • "The staff were extremely helpful in sorting out meal for complex dietary needs."
  • "The staff were more than accommodating from our initial request right through to the end of the party."
  • "Staff very helpful."

Cons:

  • "The pub has got loads of space and only 3 people covering it including doing bar duties, what creates lack of identity or service."
  • "The service was shocking, cutlery for our dessert being put on the table, no napkins."
  • "Service was ok, just seems nowadays wherever you go people don't want to try!"
  • "Service very poor, only one girl on bar - assisted by a waitress sometimes."
  • "The service overall was quick and professional."
  • "The service in general was very confused and disorganized."
  • "Staff functional but not very interested in customer satisfaction."

Food Quality

Pros:

  • "The food is decent."
  • "The sirloin and ribeye were very taste, especially with the beef dripping gravy πŸ‘πŸ»"
  • "The food was good and my husband made it through the biggest burger ever."
  • "The burgers were brilliant, they were out of this world 10/10 visit."
  • "The food is nice, good value for money."
  • "Food was well cooked and presented."
  • "The food we ordered was really well cooked and tasted fab."

Cons:

  • "Very clean and well decorated. Good selection of beers but the food was quite disappointing - starter had not much flavour and the main was also quite bland."
  • "The sausages tasted a little burnt and the onion rings were a little oily."
  • "I had a Sirloin Steak that was very tough and the other main courses were very poor too."
  • "The starters were way overcooked and inedible."
  • "The food was mostly inedible and service very lacking."
  • "Hunters chicken x2 arrived dry with no bbq sauce."
  • "Food was very disappointing. Menu appeared good value but quality of food was poor."

Ambiance and Decor

Pros:

  • "Lovely pub, great atmosphere."
  • "The latest regeneration of the station is a massive improvement on the last."
  • "Decor was nice and tables were clean, no sticky tables in sight!"
  • "A lovely dinner. Nice atmosphere."
  • "There was so much charm to this place, the sun added a great atmosphere."
  • "It is a cozy place with good lighting and good setting."
  • "Great pub, modern inside with superb out door seating with a cover and heating."

Cons:

  • "Dull, no atmosphere."
  • "The pub was dirty (toilets in particular were foul)."
  • "Sat in corner with fitted soda, very dirty under the cushions."
  • "The disappointing aspect is that they have changed the menu a couple of times in the last year and a bit, removing two of the best options."
  • "Once steak has arrived it was medium rare... could not get a bite in to it, on the top of it being partially charred and without any noticible spicing, nor taste."
  • "Group of guys shouting and swearing at the bar, really loud and should have been asked to tone it down."
  • "Bar staff didn't want to be there as it was New Year's Eve. Very miserable."

Value and Pricing

Pros:

  • "Nice place for a pint and a bite, has a nice range of beer and ciders. Indoor is cosy and outside is nice on a sunny day."
  • "My favourite local pub. Very good value for money and lots deals on the app."
  • "Friendly, regular staff, pleasant surroundings with some really nice food choices at OK prices make for somewhere that I frequently return to."
  • "Nice food reasonably priced."
  • "Good prices."
  • "We took advantage of a 40% off mains email that I received."
  • "No hire fee, just the cost of the buffet & DJ which was great compared to other local venues."

Thanks! Your review is awaiting moderation.