HongXin Oriental Buffet Reviews Summary

Value for Money

Pros:

• "Great value for money food nice and hot."
• "Service was friendly and efficient, and value for money was exceptional."
• "Overall, it offered good value for money."
• "Unbelievably good value for money :-)"
• "It is very good value and the variety of food on offer is amazing."
• "Good value for money during the week days, price goes up in the evenings & wknds."
• "Very good value."

Cons:

• "The grill section has been removed making it not a great value for money as it used to be."
• "Not worth the price at all."
• "This weekend we went my 10 year old son who is 148cm was charged an adult at £20!!!!"
• "It's probably decent enough value for money in the week/at lunch, but not worth the £22 a head you pay on a Saturday night."
• "Quite expensive as well unless you really go to town on the buffet."
• "Cheap, dry, chewey meat food and overpriced."
• "Food ok but seems to have got quite expensive now."

Staff and Service

Pros:

• "Staff very attentive and on the ball, service was excellent."
• "The hospitality/customer service is amazing too!"
• "Staff were helpful and didn't mind my kids opening their toys at the table and being a bit noisy."
• "Food was amazing. Got seated straight away even though it was busy."
• "Staff, the ones that dealt with our party were excellent."
• "The staff are courteous and present a very polite yet friendly service."
• "The staff were so lovely that when I was tidying up the table and any minor mess my children made, they were quick to run over to tell me please not to worry and that’s their job."

Cons:

• "I also noted the continued deterioration of the legal requirement for disabled access."
• "Staff were very rude and unfriendly specially with kids."
• "Really rude staff!"
• "The woman was extremely rude and was asking us the same questions over and over."
• "The staff seem a tad distant and not very happy."
• "Staff made two members of my group feel very uncomfortable."
• "The staff are extremely rude!!"

Food Quality

Pros:

• "Food was full of flavour & fresh too."
• "They do have a station where they will cook you food fresh which is really nice with your choice of sauce and meat :)"
• "The food (as ever) delicious."
• "Food is always available and plenty of options with deserts"
• "The best selection of desserts I have seen at a buffet restaurant."
• "The food is very nice, tastes fresher than before."
• "Quality amazing delicious food"

Cons:

• "Over crowded people sneezing and coughing over open food!"
• "Food tasted ok.. until my friend found a maggot moving around her plate."
• "Nothing was hot. It was all tepid/lukewarm at best."
• "Menu choice overall lacks of quality and authentic products."
• "Cheap, dry, chewey meat/food and well overpriced."
• "The food was bland, and some were chewy and soggy."
• "Food not so good as there isn't so much to choose from lots of chicken dishes no egg dish's now plus the pudding are just cheaper varieties not as good as the last time I went."

Cleanliness and Maintenance

Pros:

• "The restaurant's interior featured a harmonious blend of traditional and contemporary elements, contributing to a visually pleasing ambience."
• "The Hongxin Oriental Buffet, set against a panoramic view of the Peatmoor Lake, is spotlessly clean."
• "The restaurant is very clean and lovely views of a lake and park from the window seating."
• "Everything's clean."
• "Much cleaner and food has improved."
• "Clean individual booths for dining at an all you can eat."
• "The place itself is looking a little dated now to be honest."

Cons:

• "If you are concerned about food hygiene, then don't look too close at the cleanliness of the buffet area."
• "The table was sticky and hadn’t been cleaned at all."
• "The toilet are a disgrace seats missing sinks have cracks in and a strong smell of urine."
• "The drinks menu was not made of paper and when I saw the waitress clean the table next to us, she did not clean the drinks menus as well as the table."
• "The place also looks tired and in need of a refresh."
• "Just feels uncleen, seats are falling apart, tables are dirty!!"
• "Unfortunately the place needs a good clean and a little money spend on furniture and the toilets were very bad with 1 urinal off the wall and cracked tiles."