Address: 12 Denmark St, Bristol, BS1 5DQ, United Kingdom
Phone: +441179258883
Rating: 3.7
based on 186 reviews.
Service
Pros:
"Service was prompt, efficient and friendly."
"We didn't know what to order so the owner gave us a mixture of starters and three different mains to try."
"Service is efficient and friendly."
"The staff are friendly and happy to advise on dishes that work well together."
"The staff made us very welcome and provided excellent service throughout the evening."
"The service was some of the best we've ever received with the friendliest staff out there."
"They immediately ran to my table, to attentively see to my every need."
Cons:
"REALLy rude young lady that the kitchen was shut with no apology."
"Service is non existent as main was served without ordered rice/sides."
"We called deliveroo to get it sorted and they tried to call the restaurant, but the restaurant just hung up on them. Awful service!"
"Absolutely terrible! The service was poor, they were out of stock for over half the menu which was over priced."
"Manager was rude when asking a question about the menu so we refuse to pay service which they didn’t even ask if something went wrong."
"Service is quit slow."
"The service was unorganised. The staff must have been new due to the fact they had to check with the kitchen everything we asked about food wise."
Food Quality
Pros:
"Extremely well presented, amazing food, and great service!"
"Green vegetable was crispy and tasty. My most favoured is bean curd."
"I always come back for the sichuan chilli boiled sea bass or shui zhu yu (水煮鱼 in chinese) which is listed as one of their specialities on the menu, and it is honestly the best I've ever tasted."
"The grandma chicken was delicious, and had a lovely aromatic taste that goes straight to the back of your throat."
"Food was very nice, and a little different to your common or garden Chinese takeaway fare..."
"The food was banging, both our main dishes tasted very authentic."
"Great quality Chinese food from all the regions. Authentic, tasty and filling."
Cons:
"The only eatable dish but taste normal, nothing special."
"Dishes ordered were HORRIBLE."
"The food was totally uneatable although edible."
"Food was not fresh at all, tasted like chicken that was at the very end of its expiry date."
"Food was absolutely inedible, food tasted spoiled and as if it was cooked hours ago."
"The food was dry, chicken was overcooked, ribs tasted like they'd been sat on the pass for a week and the pork belly was just fat and oil."
"The battered chicken was really bland. It comes with loads of dried red chilies, which were stale and therefore tasteless."
Ambiance & Decor
Pros:
"Restaurant interior peaked my interest."
"Tucked away in the back streets of Bristol, my girlfriend and I happened upon this most luxurious Chinese restaurant."
"The decor and ambiance is fantastic with some very interesting furniture."
"You would be very impressed by their interior design and fit all your imagination of East Asia."
"The decor is beautiful and I really love the layout of the restaurant, you're not sat right at the window, most of the seats are toward the back of the building."
"After passing through the glass doors you are in a different world, like Alice in Wonderland with the enormous chairs."
"Love the decor of the restaurant and the food was brilliant and is an authentic taste of Chinese cuisine."
Cons:
"The toilet was filthy and there wasn't any soap!"
"The toilet facilities were very poor."
"Any atmosphere was ruined by the loud and frankly very awkward experience of the lady (owner?) shouting at her staff."
"We were sat at a table near the door, told the staff that it was very cold and didn’t care and left it open so we were freezing."
"The entranceway inside is a messy tip, the place appears in a state of remodeling."
"After the meal having to pass bags of laundry to get to the toilet was a bit of a surprise as the restaurant seems so smart front of house."
"Menus are tatty and sticky and the interior, especially the carpet is looking really dated."
Value for Money
Pros:
"This is a luxurious restaurant at a competitive price in Bristol centre."
"Just excellent, straightforward Chinese food. Friendly, helpful staff. A true character of a proprietor and on top of all that - excellent value."
"The total cost for my girlfriend and I, for starters, 2 mains selections, rice dish, sides, deserts and plenty of drinks, was a little over £75 which I felt quite fair."
"Went for the set menus and had a selection of the starters to share and had to choose one main course each, and then Chinese tea as well - very good value for money."
"Very good value for money. The portions were very generous and tasted lovely."
"Amazing service for great price!"
"A good thing is that they offer loyalty points which are nearly 10%."
Cons:
"Definitely overpriced for the bad food they offer."
"Prices are high - over £12 per main on average, and whilst posh Chinese restaurants are a treat."
"Rise wine somehow was really weak, bottle of 500 ml is almost 60£."
"First off, everything off the menu is really expensive!!"
"Massively overpriced and overcharged on top of this."
"Prepare yourself to wait more than 45 mins to get starter, ridiculously high price which include 10% service charge."
"Paid £150 for the set meal... the cost ended up being a lot more than the individual dishes."