Address: 22-26 Commercial Rd, Southampton, SO15 1GE, United Kingdom
Phone: +442380225687
Rating: 4.2
based on 131 reviews.
Atmosphere and Vibe
Pros:
"An absolutely amazing establishment - great drinks, brilliant vibe and nothing short of truly incredibly delightful staff."
"The atmosphere was jovial and safe."
"The ambiance was warm and friendly and Steve and Gary are hilarious."
"Always an enjoyable experience. The food is good, but its the atmosphere created that makes it so good."
"Such friendly and helpful staff. Food order was muddled up and our server couldn't have been more helpful and friendly."
"We hired (part of?) the basement bar for a stag do. The space generally was great, the games and food were brilliant. The atmosphere was excellent."
"The best thing, though, for me, are the staff; every time I've been in they're always so friendly."
"This is bar is run by two of the most endearing and fun guys, they have created a really bright and lively atmosphere."
Cons:
"The atmosphere was excellent, until 2 gentlemen outside of our party were seated at a table in the basement with us."
"Kind of killed the vibe for a stag do. Instead we had to listen to some random sports on a TV extremely loudly."
"Starting to go downhill. Staff are rude and act like it's a creche."
Food and Drink Quality
Pros:
"Great selection of beers. Pizza was pretty good and received them quite quickly."
"The chin dribbler was delicious as was the pepperoni pizza. Plenty of chips."
"There is also a downstairs with many games to play. The food was tasty and was quickly delivered."
"Very good pizza and burgers, pricing is not too cheap nor expensive."
"The food is basically pub grub but it always tastes good."
"Excellent pizza and fabulous service. Happy to box excess pizza (they’re huge) and put in the corner so we can collect after show at the Mayflower."
"Food is delicious but the staff are better. Great fun and wonderful sense of humour."
"The menu is mainly pizza/burger dishes, but all packed with flavour and fresh."
Cons:
"Staff were lovely but the meal was mediocre (not bad but not great)."
"Food was good but portion was small."
"Knocked a star off food and overall as no deserts available, equipment issues."
"I'm amazed there wasn't any dark beer here ie Best bitter etc."
"Average Food, Good Service. Unfortunately Terrible toilets!!"
"The food is basically pub grub."
"The staff were very friendly and greeted us with joy as we walked in and seated us. The service was really quick and not the mention how great the food was!"
Location and Convenience
Pros:
"We stoppped here on 25 August 2023 while en route to Southampton Port. There is paid street parking a few metres from the entrance."
"Nice place and is situated next to the Mayflower theatre."
"Very convenient for the theatre but you need to book in advance."
"Close to the train station so a perfect venue for a drive free evening out."
"Great place to eat before a show at the Mayflower theatre to make the experience a truly brilliant one."
"Stopped here after a long drive down from Kent."
"We arrived shortly after it opened on a Friday afternoon, so it was rather quiet apart from a party of people next to us."
"This place is the place to go if you want to come out with a lovely full tummy after superb food and a huge smile on your face."
Cons:
"Parking can be bit of an issue if you want be very close, but lots of parking near by 5 min walk ect."
Staff and Service
Pros:
"At first it seemed too busy as theatre visitors were in and food oriented for a quick drink but as I turned around a member of staff (the owner?) suggested the other side of the bar and it was very nice indeed."
"The staff were very friendly and efficient."
"The staff is very friendly and nice."
"The man bar staff were friendly and attentive."
"Staff at the bar and kitchen were great, friendly and polite."
"Very efficient when ordering our meal. Incredibly friendly and jolly."
"Staff were friendly and we they had all the covid restrictions in place."
"Absolutely loved this place, fantastic and helpful staff, with great sense of humour, as well as nice food served, hot and tasty!"
Cons:
"Pretty poor response to a group of guys just wanting a drink. The guy in charge was pedantic and non responsive."
"I was on numerous times subjected to jokes and ridicule from the bar tenders based on my appearance, in turn disrespecting me in front of my partner."
"I arrived with my daughter in the pouring rain at 5pm to be greeted by a man asking us to wrap our umbrellas up and put them in a plastic bag."
"I was not impressed at all. I arrived with my daughter in the pouring rain at 5pm to be greeted by a man asking us to wrap our umbrellas up and put them in a plastic bag."
"Appalling service ignored by staff when stood right in front of them at the bar."
"Only ordered half a pint. The bar staff was getting rid of empty bottles by throwing them in a bin."
"A real shame as the previous land lady had it tightly run. Hopefully it sorts itself out or the regulars will be heading elsewhere."
"Ordered food at 6pm, food still not arrived at 7pm. Was not advised of any delays with food orders."