Kelling Heath Holiday Park Reviews Summary

Accommodation

Pros:

• "Staying in a night jar static this time. Great location and if feels so plush you forget its a caravan."
• "Caravans/lodges set with plenty of space."
• "The caravan was presented beautifully and you could not fault the cleanliness or quality of the Nightjar."
• "The lodge was beautiful, all three bedrooms were generously sized, warm and well equipped."
• "The static vans are well appointed and clean on arrival."
• "The lodges are clean and to a high standard."
• "Accommodation excellent with squirrels, numerous birds and muntjac deer regular visitors."

Cons:

• "Our caravan although quite new, was disappointing, one of the toilets was so small that when you were in there, you couldn't close the door."
• "We were boxed in on both sides, with caravans directly opposite and way too close in front."
• "The main bedroom was small, our feet stuck out of the small bed, which was also very uncomfortable."

Facilities

Pros:

• "The toilet and shower facilities were clean but if your block is being cleaned it is a bit of a trek to the next nearest ones."
• "Clean shower blocks."
• "The facilities are well maintained and clean, and plentiful."
• "The facilities in the toilet block were excellent and where kept very clean."
• "New shower blocks are great, large spacious family shower blocks with private bathrooms."
• "The toilet and shower facilities were clean and modern."
• "Laundry facilities were very easy to use and everything else very near at hand including well stocked shop and excellent coffee from the village bar."

Cons:

• "Our extractor fan was not working, which was reported but not resolved during our stay."
• "The indoor pool was cold as one of the boilers was failing, and the showers frequently stopped working at all."
• "Toilet areas were not cleaned frequently enough, running a mop through is not cleaning!"
• "The outdoor pool is still cold."
• "Toilets were a little bit of a let down the showers weren't great in the female toilets and a little messy at times."

Staff and Service

Pros:

• "Jacob on the front desk was extremely helpful with any enquires we had."
• "Staff were excellent especially in the bar the young lady behind the bar was very helpful."
• "The staff are lovely, very helpful."
• "When we booked in the staff were very helpful."
• "The staff were excellent from the lady in check in to the bar and waiting staff."
• "The people there were polite and helpful."
• "Very helpful staff, will go out of their way for you."