"The staff were friendly and helpful when we needed them to rescue a stuck prize or two."
"Good entertainment and unlike other places you do have a good chance of winning prizes from machines and members of staff were not only helpful but very polite and well manored, we has fun here thankyou."
"This is my favourite place, But the gifts are not the best! The machines gifts are better then most. The Staff are always very polite. I always have a laugh with the staff Thank you 😊."
"Best fish and chips in hunston. Under the pier. Went on father's day with litluns they all loved them. Staff are excellent and would make that my eating place in hunston 👍👍👍five stars."
"The staff were pleasant and helpful."
"Service was quick too‐ if a machine was broken or out of tickets, someone immediately came over and fixed the issue."
Cons:
"Machines do not give much chance of winning prizes let alone any coins, shutes are hidden and coins seem to disappear."
"I'm really disappointed to watch all the staff dashing about moving all the prizes back when they are close to being won."
"Staff were neither friendly or helpful when approached."
"2p machines full of magnets making it impossible for prizes to drop, totally rigged and clueless staff that cannot understand simple English."
"Poor pay outs. Con for prizes dropping but not coming out. Staff are rude and confrontational."
"Nice arcade by the beach. staff needs training though, customer service was terrible. asked few questions to different staff none of which were answered in a proper way."
"Staff were rude, 2p machines did not pay out prizes just disappeared when spoke to staff they were rude and just said if it goes down the sides you haven't won."
Facilities and Cleanliness
Pros:
"Clean and tidy, parking near by."
"A great place to visit for a day trip and to stay for a holiday. Plenty for the kids to do, a clean beach with rock pools a plenty, lots of arcades, restaurants, fast food, pubs, and some lovely shops!"
"Hunstanton is gorgeous. A peaceful seaside town with plenty to enjoy. The pebbly beach is very beautiful and I love seeing all the seagulls paddling in the sea."
Cons:
"Unfortunately what is left of the pier is a 70s monstrosity, a bowling/amusement arcade not at all in keeping with the history of what was once there."
"A misnomer-there is no pier! Its now only a poor looking and unsightly entertainment shed full of slot machines and a small 10 pin bowling alley."
"The gents toilets were not very clean considering it was only 10.30 in the morning."
"The arcade downstairs is pretty pedestrian but you need an astronomical amount of tickets to win a prize."
"This is not a pier but an amusement arcade. The toilets upstairs are reserved for patrons of the bowling alley only, however when we visited both the ladies and the disabled toilet were dirty, smelly and out of toilet roll."
"The toilet was located upstairs next to the bowling. They were disgusting."
"No, sorry. Very tired and ill fitting in what is a nice beach. Same for other 'amusements' on the beach front. Needs updating, with something that is more sympathetic to a beach front location."
Entertainment and Value
Pros:
"Well there no longer is a Pier sadly but the huge arcade, bowling alley and cafe are all part of Hunstanton. Great atmosphere and you can sit outside and watch the sunset."
"Its now an arcade and nothing out to sea (was there ever?) but its fun with lots of 2p machines for the kids to play on. It can get expensive if you aren't careful but good old fashioned fun."
"We had fun bowling, not too expensive, didn't have to book, really enjoyable."
"A great time had by all."
"Another fun and rewarding visit in which we came away with an astounding eight(!!!) cuddly toys from the grabber machines."
"Wide selection of machines with lots of 2p games which meant that a lot of fun could be had for only a few pounds."
"We spent £60 for 6 of us. We were in for 2 hours and all came out with an abundance of goodies."
Cons:
"The coin drop machines (2p's) appear to be rigged to some extent whereby limiting coins or the 'big draw' notes etc. to drop."
"You win a lot less tickets than anywhere else and then when you finally exchange the 400 tickets that cost you about £50 to win you're lucky if you get enough for a pound shop toy!"
"Fish and chips below it were passable and their seating area needs a serious makeover."
"Chip does offer a novel and amusing container for the kids chips though, in the form of a little bucket and spade, for them to use on the beach post chips!"
"Expensive and no public WiFi available."
"Just like all of these places, rigged to hell, but here is the most rigged of them all."
"If you'll pardon the expression this place is all fur coat and no knickers, there is a lot of nothing packed in here."