The Churchillian Cosham Reviews Summary

Service

Pros:

• "Nicky served us and she was very helpful, friendly and even though they were busy our drinks and food came in no time at all!"
• "Popped in over the weekend for a quick bite to eat whilst walking the dog, the staff came across very friendly and couldn’t do enough to make sure my visit was a pleasant one."
• "Food was very tasty and staff members were very nice, mainly Heather who serve the food And was a kind and helpful person."
• "Great service from Kirsty and the team."
• "Staff were very friendly."
• "The manager and all the staff could not have done any more they were great."
• "The staff were friendly and as it was quiet there was no waiting at the bar."

Cons:

• "They were rude to the wedding guests, seemed completely unprepared."
• "So bad it was funny we went here Christmas eve waited 30 mins for food asked how long would our food be & they said another 1 hr 30."
• "When a man claiming to be a regular 3 time a week customer asked where his food was as it had been half an hour the server was frankly rude."
• "The service in the dining room also had no urgency, having to ask for salt."
• "Lacklustre service, no atmosphere."
• "The queue at the bar was ridiculous, no urgency from bar staff."
• "The establishment was noisy, and the table service was almost non existent."

Food Quality

Pros:

• "Chicken burger was nice though."
• "I found the food ordered to be quite good and certainly above a standard chain pub level of quality."
• "The fresh veg the roast potatoes and the juicy meat it was lovely!"
• "Food was really good it tasted fresh and homemade just what was needed for a cold October day."
• "Food was excellent and considering how busy they were it came out quickly."
• "Food served quickly and enjoyed by all."
• "The food was delicious fresh salad juicy meat can't fault at all."

Cons:

• "Food quality and portions are better at weatherspoons."
• "Garlic bread rock hard, sausages dry."
• "We’ve been to eat here before and always been cheap and cheerful, Unfortunately this time round the food was so over cooked and greasy."
• "The mushy peas portion was an embarrassment."
• "The food was pretty depressing too unfortunately."
• "Food was poor. Some sandwiches that were just two pieces of bread with nothing else in between."
• "The chicken wings were incredibly dry."

Atmosphere & Decor

Pros:

• "Lovely meal and great surroundings with the most amazing views of Portsmouth island."
• "There has been a lot of new themes and different ideas."
• "The new decor is tastefully done and provides a lovely atmosphere."
• "Its warm, cosy and welcoming-in the summer the beer garden has the BEST views in Portsmouth."
• "Lovely light decor and a great feel to the place."
• "The ambiance was warm and welcoming and the bar staff were friendly."
• "Great location with amazing views across Portsmouth from up on the hill."

Cons:

• "Function room looks tired."
• "Not the cleanest of pubs a lot of con webs and toilets have a strong urine smell."
• "The pub has become a little rundown and tired looking."
• "Dirty glasses hadn’t been cleared away from last event."
• "The tables, door handles and floor were the stickiest thing since a stick."
• "As there were no blinds or window coverings it was absolutely boiling."
• "The tables were so crammed in with large parties we were not able to rearrange the seating to make ourselves more comfortable."

Management & Staff

Pros:

• "Kieran, Jay and Tia were fabulous and extremely attentive."
• "She was attentive and friendly as were all the staff who dealt with us."
• "Callum behind the bar is a diamond .. always time for a quick hello and chat even when you can see he is busy… makes you feel welcome and a valued customer every time."
• "The waiting staff and bar staff were fantastic even though they were rushed off their feet."
• "The staff were very efficient and friendly and everyone was suitably impressed."
• "Every single member of staff were helpful and went above and beyond in helping the day run smoothly."
• "All the staff were friendly and very efficient."

Cons:

• "I am in the industry in the same position and was sickened by the way she was talking to her staff."
• "Why is the manager clearing and setting up tables whilst her staff are fluttering around looking confused."
• "Are the owners trying to close this pub? Make it into a loss making business, much easier to sell for redevelopment."
• "Not enough staff doing enough and the one poor waitress can't be blamed as no one else was helping."
• "Staff were stressed out and so could be unfriendly."
• "Staff seemed overwhelmed by how busy the place was."
• "1 staff member unfortunately let it down and really shouldn't be customer facing."